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“Wonderful hotel to relax in Tracy from cheshire”

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Hotel Costa Canaria
Ranked #1 of 19 Hotels in San Agustin
Certificate of Excellence
Reviewed 10 September 2017

You will never find another hotel like costa canaria amazing, brilliant, wonderful staff nothing to much trouble, spotlessly clean. Food was to die for where else would you be able to cook your own steak for a lunch time snack the sun bed system was really good choose your bed then it's yours for the whole stay of your holiday if you can't find one just ask the life gard and he will help you find one. Day after we got back we booked to go back next year. Also we would just like to mention yet two holidays for a lovely holiday from start to finish. So see you costa canaria hotel next year thanks for a lovely holiday

Room Tip: We stayed in a bungalow it was lovely and quite.
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
5  Thank tracylovett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 581 reviews

Reviewed 7 September 2017

on arrival we found the check in friendly and quick our room was on the 5th floor can't fault the room at all the view was amazing looking over the sea we asked for a kettle in the room and this was no problem it arrived with coffee tea etc the sunbed system is great you get your tags on arrival then go and pick your sunbed when you find one your happy with you attach your tag and that's you for the rest of your holiday no early rises to get your towels down the spa is a welcome retreat in the heat off the sun really enjoyed a visit there every day we found lunch to be the best meal off the day you can chose either the bar menu or the restaurant buffet drinks are great try an ice coffee at the pool bar cocktails are nice too if you walk down to the gate at the bottom off the gardens you can gain easy access to the beach also the path takes you to the tropical centre its around a 35min walk but the views are amazing ,although the majority off the holiday makers are German this didn't put us off this hotel we had a few fun moments with the language barrier the entertainment is a hit or a miss at night and could be better but if you like a relaxing holiday in a lovely hotel with good food and drinks then id recommend this one

Stayed: September 2017
7  Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

One of the best hotels we have stayed at as soon as you walk in the entrance it feels right .every thing one could wish for.only down side sunbeds were hard to find that were not allocated but when found its yours all the time best to find one on the grass area

Stayed: September 2017, travelled as a couple
3  Thank 2014premr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Staying at the costa Canaria in San augustin
What a fabulous hotel with fantastic staff
Very clean and nice rooms and the pool is never really busy and Hermes the activities man is really good and makes your stay enjoyable
The fact that it's adults only is another major plus
It would have got 5 stars off me if there had been more toilets available in reception and especially near the pool as you often need to queue
Also there a loads of Germans that stay here and the entertainment is very much geared for them
But if you like a nice hotel with excellent staff I can highly recommend this hotel

Stayed: September 2017, travelled as a couple
3  Thank Malcolm G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

We are a family of 5 ages from 21 to 60, travelled with Jet2holidays.

After short journey from airport, arrived at Hotel, very quick check in, reception staff very efficient and explained everything to us, we arrived at 9.30pm after Restaurant had closed, but we're told we could eat from 10pm when a small buffet would be laid on, which was lovely and staff made us feel very welcome.

Rooms - very big and modern, bathroom/shower excellent and very clean, we were on 1st floor, with pool view and we could see the sea too. We hired a safe which you pay a daily rate for. Fridge in room, and two bottles of water replenish ed daily.

Dining - We could not fault the food, we ate in the main restaurant for Breakfast and Dinner and in the snack bar at Lunch time, excellent variety of food. Snack bar was very good, with so much choice and very friendly waiter/waitress staff. drinks were served at dinner also. Nice Rose and sparkling wine!

Bar/Entertainment - poolside bar also had self service beer and soft drinks, best choice of alcoholic drinks and cocktails I have had in a all inclusive hotel. My husband liked the ice coffees by the pool and Irish coffees at night too. Entertainment was varied, with a professional act every night, and singers organ player, quiz, karaoke etc also. Entertainment flowed nicely, plenty of seating inside and outside at night.

Pool/spa - pool temperature was just right, one pool you are allowed inflatables, no balls at all in both pools!!! ( I haven't got a problem with rules, but think they could be signs telling you, as when we arrived and saw other people too, get told by lifeguard we are in the wrong pool, no playing ball!!). On first day, see the lifeguard and he will try and find you some sunbeds, it was lovely not having to get up early to reserve a bed, I think.the system works well☺️☺️. Pool area was good and very relaxing, think it would be good if some background music was played during the day. There is a sun terrace on roof, with jacuzzi, great view from up there. walk through the beautifully kept gardens to the beach and sea. Areas of shade in garden too. You can walk right to playa da ingles, about 45 mins at a nice slow pace, or buses across the road through the car park, run frequently to many places. A taxi cost us only 6 euros.

Spa is fantastic, with everything, jets, jacuzzi, salt pool, sauna, steam room etc and nice sunbeds to lay on. You can have free 10min session on water massage beds every day too, just book in the morning. Beach towels are provided and can be changed daily at spa too.

Animation, special mention to Hermes and Monica who work very hard, we all enjoyed playing different games with them. My two sons liked the water a volley every day. They ask if you would like to join in but are not pushy at all, think the games lasted about right length of time too.

We tried to book a excursions, with Jet2holidays, but as the rep is only at hotel two days , it was fully booked, (she wasn't very helpful) so we booked a tour at Hotel reception With low cost holidays, was approx half the cost!!! and was an excellent day out) would definitely recommend booking excursions at reception.

So all in all, we had a lovely time, hotel was about 90%german holiday makers, who were all very friendly. I cannot fault this hotel, normally don't return to same hotel, but definitely will be coming back. Thank you very much to all staff from cleaners to management at Hotel Costa Canaria.

Stayed: August 2017, travelled with family
3  Thank jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Costa Canaria

Address: C/ Retamas 1, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Agustin
#3 Romantic Hotel in San Agustin
Price Range: $199 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Costa Canaria 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Hotel Costa Canaria is located right on the seafront in San Agustin, Gran Canaria. It is an ideal hotel for couples in search ofa peaceful holiday at a hotel for adults only which, at the same time, offers every kind of leisure actitivity and entertainment. It's a four-star all inclusive hotel which is unique on the island, making it the favourite destination for many tourists summer after summer. Totally refurbished in 2014, it boasts a wide range of services and activities providing a friendly and personalised service that will make your stay at the Hotel & Spa Costa Canaria a frequent destination for your holidays on Gran Canaria. The magnificent rooms offer the very best views of San Agustin beach. You will enjoy stunning sunsets, clear transparent waters and golden sandy beaches. Your holidays on Gran Canaria at the Hotel Costa Canaria! ... more   less 
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Also Known As:
Iberostar Costa Canaria Hotel San Agustin
Iberostar San Agustin
Iberostar Hotel Costa Canaria
Hotel Costa Canaria Gran Canaria/San Agustin

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