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“Very poor ! Coackroaches, faulty electrics, and apartment door left open by cleaners”

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Green Park Apartments
Reviewed 24 October 2017

I stayed here almost 2 years ago and had a good experience so rebooked in October 2017 . Unfortunately my experience of the green park apartments this time was extremely different - I have never written a negative review before but feel I have to share my experience with those who might be considering staying here - there were coackroaches in the living / sleeping quarter and also in the bathroom - in the end I captured one in a glass and took it to reception where the reception person simply offered me a can of insect spray and said he would report my concerns to the manager in the morning - but nothing happened - equally concerning was that I received quite a powerful extricate shock when using the toaster for the first time - I took the faulty toaster to reception where a different person said it was due to me wearing inadequate footwear - he did provide a new toaster which was fine but I would worry about anybody who was elderly or with a poor heart having a similar problem - finally I returned to my apartment one afternoon to find the door open - the maids has clearly cleaned the room but did not close the door - nothing was missing but I could have lost expensive clothes , perfume, luggage etc - again I reported it and the reception staff took a note but nothing happened - I never actually saw a manager all week but certainly felt that these things should have been taken more seriously - it's a nice apartment block, is clean and well positioned but these type of issues really need to be taken seriously - as you might expect I will not be returning ! Good luck if you do book an apartment here !

Stayed: October 2017, travelled with friends
2  Thank bristoluk550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 October 2017

Booked very last minute and was concerned after reading other reviews. No need to worry. Check in took just 5 mins (because 1 had the 100€ ready, I can read!). Room was simple, beds, wardrobes, TV, table, sofabed, fridge, hob, pots and pans, plates, cups glasses etc. Decent sized balcony with table and chairs and a rack for drying towels and clothes. All you need for a short break. Spotlessly clean. Maid service on every of our 4 night stay. Our room was east facing so avoided the full sun of the day and was cool enough. No air con, it wasn't needed. We could just see a glimpse of the sea from the balcony and a bit of the pool too.
Pool was a good size, warm, clean and always a life-guard on duty.
Pool bar does a good selection of drinks and great cocktails. Good variety of food from breakfasts to sandwiches to full meals or tapas. Bar staff friendly, chatty and fun.
The apartments are close enough to the main town (3-4 min walk) with all it's clubs, bars and restaurants, but we had no problem with noise at night either.
Supermarket around the corner has everything you need and a good prices.
We would definitely return if we were planning to go back to GC.
Thank you to all the staff.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

This is the second time we have stayed at Green Park Apartments. I made a mistake with the booking and inadvertently booked two studio apartment instead of two 'proper' apartments. I needn't have worried, the studio's have everything that the apartment's have and are of a similar size, the only difference being there is no separate bedroom, the beds being within the main room itself. The rooms are spotlessly clean and although they are not serviced every day, ours was done 5 times in the 7 days we were there. During our week long stay we had the bed clothes changed twice and the towels replaced 5 times.

Although the building and the interior are not particularly pretty, the reception area and corridors are always clean. There are two lifts and a laundry room should you need one. The swimming pool is excellent with plenty of sunbeds and the pool bar serves a variety of food and drinks at reasonable prices.

The apartments are central to the Irish Quarter of Playa Del Ingles and surrounded by bars and restaurants. They are also convenient for supermarkets and the bus station should you want to travel around the island on public transport, and only a 2 or 3 minute walk from the beaches.

The only downside as I see it is that you have to book via an agent. I will definitely be returning again and asked if I could book direct with them next time, but I was told that all rooms in the building are pre booked by an agency, who then sub let them to other holiday companies such as Holiday Gems and Lastminute.com.

If you're looking to be pampered and all inclusive in a hotel that looks pretty then this is not for you, but if you just want good, clean, comfortable accommodation at a price that won't break the bank, then Green Park Apartments is a must. We will hopefully be returning for a third time next year.

Room Tip: We had two rooms, one on the ground floor and one on the 6th. The ground floor rooms are cooler at...
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  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Just back from five nights at Green Park and in a way, this is a tough place to review- I'm a regular visitor to PDI this was my fourth visit this year, and this hotel would rank bottom of the places i have stayed, but also it was by far the cheapest!

I paid £180 for five nights, two people so it really was an absolute bargain and I wasnt really expecting much. But all in all I dont think I'd stay here again, for the following reasons-

The beds and sofa bed in the lounge were ridiculously uncomfortable,
No irons, kettles or hairdryers available,
The staff arent particularly friendly or helpful,
The noise. So much noise through the night with noisy people coming back. The walls were paper thin - there were three Irish ladies staying in the room next to us who i never saw but i feel like i know very well as i could literally hear every single word they said!

Having said this, i cannot fault the cleanliness and the pool seemed nice, so if you're on a budget and dont mind noise this could be the place for you!

As previous reviews have mentioned, the hotel do take a 100€ deposit on check in so make sure you factor this in.

Stayed: October 2017, travelled as a couple
Thank aallton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Was a bit wary after booking then reading reviews. The apartment was basic but what do you expect for a 2 Star! It was clean and towels changed every second day. Sheets changed midweek of our stay (my only criticism as it was very hot) could have done with another change. Large balcony with sea views - I was in room 810 and it was sunny all morning and in shade late afternoon. Microwave, hot plate and basic Crockery etc. A 5 minute walk to beach and bars n restaurants on the doorstep. Pool bar does good ‘happy hour’ prices all day such as 2 large beers for 5 Euro and a range of bar snacks on offer. I found my stay pleasant - no noise as such - although on last 2 nights we had new guests next door who spent the days laughing and drinking - all good - then fighting in evening.....not apartments fault just selfish guests who give no thought to other guests. If your looking for a cheap n cheerful place to lay ur head then I’d recommend - great location for all amenities. Ps the 100 Euro deposit is a nuisance - factor it in before you go.

Stayed: October 2017, travelled as a couple
Thank heatsloan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Green Park Apartments

Address: Avenida de Tenerife 4, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Swimming Pool
Hotel Style:
Ranked #44 of 92 Speciality Lodging in Playa del Ingles
Price Range: $46 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Green Park Apartments 2*
Number of rooms: 119
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Also Known As:
Green Park Apartments Hotel Playa Del Ingles
Green Park Apartments Playa Del Ingles, Gran Canaria

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