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Reviews (5,240)
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2,618
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All reviewspool areabar staffentertainment teaminterconnecting roomsgreat holidayshopping centretaxi rankplenty of choicebranded spiritssiam parkcosta adejeglass of champagneevery nightevening entertainmentsomething for everyonemini clubwelcome drink
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Reviewed 3 weeks ago via mobile

Just returned home today and already can't wait to book again. The holiday was amazing on arrival we was offered champagne and made us feel so welcome, as our room wasn't ready after waiting we was offered a pool view room as a good will which was lovely as we didn't mind waiting. All the staff are so friendly and will do anything for you, you can see how hard they all work just to make your holiday enjoyable, the entertainment team are amazing with the games through the day and the shows through the night and the dj/saxophone player around the pool created a good chilled atmosphere,all the staff are a credit to this hotel. Drinks and food are great aswell could not complain about a single thing it was faultless. Thank you for an amazing holiday and will definitely be booking again soon.

Stayed: June 2018, travelled as a couple
1  Thank Leanne_430725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Leanne,

We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests.

Again we thank you for your feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

On the arrival we were greeted to lovely smiley faces and a glass of champagne or fresh orange juice, the staff were fabulous the hotel was stunning always clean and lovely the food was always gorgeous we had a lovely family holiday and never once complained about the hotel you got a towel card where you could get free beach towels and get them changed as many times as you like, there was a shop in the hotel it was a lovely holiday would 10000 percent definitely recommend, we will return in the future.

Stayed: June 2018, travelled with family
Thank Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Shannon,

It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.

We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future.

Best Regards,

Quality Manager
Iberostar Las Dalias

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Reviewed 4 weeks ago via mobile

Just returned from a week here at Las Dalias & wow! Easily the best hotel we have ever stayed in. Pretty much all of the staff are extremely friendly, helpful & nothing seems too much trouble (one older barman was rather miserable & quite rude at times, but we just got served by someone else if he was on the bar, if we could). The hotel is in a perfect area, a few resturants & bars close by if your after a quiet night. Only a ten minute taxi ride away is Las Americas for a more eventful night out but you could also stay in as there was ample entertainment every single night, sometimes in house & sometimes guests. Its 10 mimute walk away from the best water park i have ever been too - Siam Park, an absolute must for anyone who likes that sort of thing. The food is fantastic, always so much choice & loads to choose from for drinks too - including branded spirits (Bombay Gin, Smirnoff Vodka, etc - all included in the AI). Not once did we struggle to get sunbeds when we wanted a pool day - as a group of 6, we always got beds next to each other without having to get up at the crack of dawn to reserve one. For the first time of all my holidays, i would not hesitate to come back here - had a fantastic time . Already looking to book for next year with friends

Stayed: June 2018, travelled with family
Thank BexHackett08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Bex,

It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.

It is therefore very satisfying for us that you have kept us in your fondest memories and we will look forward to seeing you with your friends next year. Until then we wish you the very best.

Kind Regards,

Quality Manager
Iberostar Las Dalias

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Reviewed 4 weeks ago

First holiday together for three friends we were given rooms next door to each other great start ,rooms clean and comfortable plenty towels and a little fridge .We enjoyed everything about our holiday from the food to the entertainment.Great area round pool for adults only we love kids but as 70 year olds like a bit of peace .The staff so nice and very helpful even to remembering our drinks Gin fresh orange and lemonade mmm.We enjoyed so much have already booked for next year .water put in rooms most days shopping centre across the road selling most things and you can change your English money at good rates and no charge .Please be aware when your coaches drop you of it is on a main road and you have to take your cases up a fairly steep hill .Plenty entertainment at the hotel downstairs inside or near pool and upstairs more for oldies (like us ) nice music and dancing .We did get a safe just one between three of us so not as dear. pool towels given first day and you can change them as many times as you like . .

Room Tip: Had rooms facing shopping centre with sea side view no problems
Stayed: June 2018, travelled with friends
1  Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear Pamela,

It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.

Once more, we thank you for writing and sharing this wonderful review of our hotel and we will look forward to seeing you and your friends once more in the future.

Best Regards,

Quality Manager
Iberostar Las Dalias

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Reviewed 4 weeks ago via mobile

This hotel is simply the best hotel I've stay in. The food was out of this world, the staff especially Anna were fantastic. Everywhere was spotless and you never waited for anything. Plenty of sun beds and nice bar areas. Good location for a nice walk to a verity of shops and beaches.
Would 100% stay there again .

Stayed: June 2018, travelled as a couple
2  Thank fluffy1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 4 weeks ago

Dear guest,

We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here.

We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels.

Best Regards,

Quality Manager
Iberostar Las Dalias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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