This visit I came along normally my husband stays with them every other week! I have come before and on a few other business trips. I felt the need to give a review this time. Every staff will receive a 10 except 1 but I’m hoping she is fairly new! Unfortunately she is the first point of contact. I will give her a 5 and hope she improves!
Marriott is big on sorry HUGE on service and everyone else was a 10 and last week in Austin at the AC Marriott on university all received a 10 +!!!
Odessa Marriott Hotel & Convention Center gets shout out to Alysa, Idalis, Archie, Moriah, Rey and Ashley for phenomenonal service!! They went over and beyond or I felt that way! No they did! I’m happy to know that when my husband is here w/o me he’s in great hands! (In Austin as well) bravo Marriott for finding awesome staff!
Please train Jalyla at the front desk a little more! Highly recommend Marriott Hotels!More
- Free Wifi
- Room service