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1 - 6 of 56 reviews
Reviewed 11 March 2020

We were traveling late and needed a place to lay down. All hotel brands available but this one fits the budget but little on inside. We still stayed and glad we did. The staff was greatly helpful with accommodating my family. They even had knowledge of the area to assist us planning. We loved the rooms which was clean and comfortable. I will recommend others and personal jewel when in the area.

Date of stay: March 2020
Trip type: Travelled with family
Thank kiestt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guest Relations Manager, Guest Services / Front Office at Comfort Suites, responded to this reviewResponded 14 July 2020

Hi kiestt,

Thank you for sharing your experience with us. We are thrilled that you loved your experience in our hotel; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing the family again the next time you're in the area.

-RP

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020 via mobile

Stayed one night with wife and dog. Room was clean and comfortable. It is very convenient to the interstate with abundant parking.

The front desk was friendly and professional.

Breakfast was typical hotel fare and it was well stocked and prepared. I had waffle and sausage. The sausage had a nice flavor.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank richardcU1943UE
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guest Relations Manager, Guest Services / Front Office at Comfort Suites, responded to this reviewResponded 14 July 2020

Hi richardcU1943UE,

Thank you for sharing your thoughts with us. It means everything to us to hear feedback from our guests. Thank you for pointing out that our breakfast needs a little help this will be shared with the management and will be improved to provide the best guest experience. Our staff will be happy to read this as it shows how much you appreciate their friendliness. We can't wait to see you again!

-RP

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2019

We were here for two nights to get my son moved in for his new job at Permian high school. For the most part the hotel was very clean and we would definitely stay there again.
With the exception of the night auditor who checked us in, we honestly never saw one employee at the desk the entire time.
We never had any encounters with the front desk staff but nonetheless it was a good stay.
The bathroom could use some serious touch ups.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank nihongo888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2018 via mobile

Reserved on line with a certain $$ amt per night. All went well thru check out but approximately 2-3 hrs after leaving we had trouble with our credit card. Took a look at it online and this hotel had charged us over $2700.00 for 2 nights on 2 rooms. At checkout, the final cost was $400 +
And $300 +. I thiught this horribly high for thr quality of the hotel but I had made the reservations and knew the cost. We had to have the rooms so we paid what we thoght was a total of $800 plus. The excuse of the hotel is they had charged it by mistake several tines. Days kater the excuse was nade reservations online. They could chare whatever they wanted. It took approximately 3 plus weeks to get a refund of the excess $1800 chared to iyr credit balance. Moral of this story: EVERY HOTEL IN ODESSA MIDLAND AREA IS CHARING THE HIGH PRICES BECAUSE OF THE OILFIELD CLIENTEL. THESE PEOPLE WILL PAY THE $4-600 per day for a cheap motel because they get a daily per deim to foster the cost. Those if us traveling thru or going to our drs for medical are being Robbed. The office staff were rude as to the mistake and the owner was absolutely hateful. We were told we would have no choice in the natter because that was what they charged. However, after. Being threatened to be made big news and going to the credit co and 3-4 weeks the OVERCHARGE WAS RETURNED. PLEASE STAY AWAY FROM THIS HOTEL.

Date of stay: November 2018
Trip type: Travelled on business
Thank geninva
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 October 2018 via mobile

We were in Odessa for the PBIOS. Of course the rates were majorly hiked up. The facility was nice and clean though. The staff was very friendly and courteous. Very helpful. The breakfast was just your normal continental but everything was fresh.

Date of stay: October 2018
Trip type: Travelled on business
Thank 791lorit
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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