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Reviews (265)
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Traveller rating
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Reviewed 2 February 2020

Cleaning staff are thieves and management allows it! Very rude, investigation consists of asking cleaning staff if they stole from a guest and response from staff was of course that they had taken nothing surprise surprise!

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ladynwaiting4ever
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 January 2020

Marcella was SO very helpful!!! She was wonderful and helped so much with our reservation! Very nice that someone goes the extra mile to be helpful and very considerate to customer needs. Hotel was very busy and she too extra time and was friendly and a great asset to the Hampton Inn Odessa.

Date of stay: January 2020
2  Thank davidfQ9022LO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2019

We had a great time in Odessa. When we come back we will be sure and stay and the Hampton Inn. Loved it. The staff was great and bent over backwards to help us. They were able to answer all of our questions and helped us to find where we needed to go.

Date of stay: November 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ABCdaytime
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 November 2019

Our room was very clean, but the beds were very uncomfortable. There were no black out curtains and the bathroom was very small. The breakfast was just ok. Very disappointed in this Hampton Inn. We always try to stay in Hampton Inns wherever we, but this Hampton Inn was a true disappointment.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Henriann57
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
John-HiltonHelp, on behalf of management at Hampton Inn Odessa, responded to this reviewResponded 25 November 2019

Dear Henriann57,

Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We welcome any additional comments or suggestions you would like to share. If you return to our area, we hope you’ll stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2019 via mobile

We stayed here and it was easy to get to this location, parking lot is open around the hotel.

Very nice stay, rooms were clean, comfortable beds . It was quiet and pleasant stay.

Mason, did an excellent helping us out.

Thank you very much.

The Bells

Date of stay: September 2019
Trip type: Travelled on business
Thank Kaname20
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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