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“Excellent stay, very grateful for this location after flood”

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La Quinta Inn & Suites Pasadena
Ranked #6 of 21 Hotels in Pasadena
Reviewed 1 September 2017

My family and I, including our 3 year old son were exposed in the flood and walked into the lobby of this hotel soaking wet. Shannon made sure we had everything we needed and we appreciated her excellent customer service skills. Jose tended to us during the stay as well and he was very caring, compassionate and informative. We are forever grateful for this crew and the service we received.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with La Quinta
Thank amirasanchez93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Pasadena, responded to this reviewResponded 3 September 2017

Amira,

We appreciate the time you’ve taken to provide us with such positive feedback during this difficult time. Despite the devastation and destruction, it’s been uplifting to see positive examples of the human spirit coming together to aid in the rescue and recovery efforts. La Quinta will continue to assist in any way that we can. Our thoughts and prayers are with all who have been impacted.

Sincerely,

Danielle
LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (103)
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3 - 7 of 103 reviews

Reviewed 16 August 2017

Staff was great, hotel was very clean but the beds/pillows were extremely firm and the toilet was very short. An upgrade in mattress and pillow quality would be great and a plumbing re-fit with adult height toilets would make the experience excellent.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with La Quinta
Thank 575ruthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017

  • Stayed: August 2017, travelled with family
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    • Location
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Review collected in partnership with La Quinta
Thank ashec06
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 July 2017

Thank you so much for your services. I will be back very soon. It is very clean and relaxing in the room. We will definitely be back for more stays. Haven't used the pool yet but have been wanting to.

  • Stayed: July 2017, travelled on business
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Review collected in partnership with La Quinta
Thank marioaL7603AE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017

Nice hotel but the staff was not friendly. The the beds were nice and comfortable and the room was clean and well maintained. The pool area was very clean and the morning breakfast was nice. I would stay at this hotel again if I could not find any other hotel to say at.

  • Stayed: May 2017, travelled with family
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Review collected in partnership with La Quinta
Thank H2043ZNvirginiab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Pasadena

Address: 3490 E Sam Houston Pkwy S, Pasadena, TX 77505-2330
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Pasadena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Pasadena
Price Range: $151 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Pasadena 2.5*
Number of rooms: 63
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Also Known As:
La Quinta Pasadena
Pasadena La Quinta

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