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Residence Inn
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73 - 78 of 153 reviews
Reviewed 15 October 2015 via mobile

I enjoyed my stay here. It is pretty centrally located for the area I needed to visit. The amenities at the hotel are nice and the rooms are comfortable and well maintained. The staff was always very nice and smiling and welcoming. Would definitely stay here again.

Date of stay: October 2015
Trip type: Travelled on business
Thank Scott H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mike c, General Manager at Residence Inn By Marriott Dallas Plano/the Colony, responded to this reviewResponded 12 November 2015

Scott,

We appreciate you posting your comments on TripAdvisor about your recent stay, and your positive comments about the team here at the Residence Inn.
They work very hard to make sure each guest feels welcomed, in their home away from home.
We look forward to having you as our guest again.

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Reviewed 13 October 2015

This is the best Residence Inn I have ever stayed at. The property is 7 years old, but honestly it looked less than a year old. The management team and staff have done a phenomenal job with this property.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank DrFood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mike c, General Manager at Residence Inn By Marriott Dallas Plano/the Colony, responded to this reviewResponded 12 November 2015

Dr. Food
We thank you so much for taking the time to post your experience at the “best Residence Inn “ you have ever visited. The team works very to maintain the hotel sand keep it looking as new as possible, until our renovation, this time next year.
We certainly hope you are bale to visit us again soon and experience everything that is new to The Colony, and our hotels.

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Reviewed 10 October 2015

The hotel rooms are nice and clean. The kitchen has just enough stuff so that you can cook. The hotel staff and the cleaning staff are quite nice and helpful. The breakfast options are not elaborate but quite good. The pool is nice.

Room tip: Nice rooms with kitchen
Date of stay: October 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Yoges08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mike c, General Manager at Residence Inn By Marriott Dallas Plano/the Colony, responded to this reviewResponded 12 November 2015

Thank you so much for taking the time to acknowledge the team with your recent review "The hotel staff and the cleaning staff are quite nice and helpful. The breakfast options are not elaborate but quite good. The pool is nice."
They work very hard to ensure that every guest receives the same experience that you did.
We hope to se you here again

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Reviewed 21 September 2015

Every staff member was friendly, helpful and accommodating. The room was clean, well appointed, and extremely quiet!

It's close to the tollway, yet also as close to access roads so you don't have to use the tollway. It's very convenient for getting to shopping at Stonebriar, dining at Shops of Legacy and visiting the different sports venues in Frisco. It's about a 35 - 40 minute drive to the airport by avoiding tollways depending on time of day. By tollway it would be about 20 minutes.

Ample breakfast and it was kept well stocked and fresh.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kathleen1626
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MCicutto, General Manager at Residence Inn By Marriott Dallas Plano/the Colony, responded to this reviewResponded 22 September 2015

Kathleen,

Thank you so very much for taking the time to write and informing me of your recent experience at the Residence Inn. I was pleased that you selected our hotel for your stay in North Dallas, and enjoyed your stay.
We are very fortunate to have a great team that is , as you said "friendly, helpful and accommodating." They strive to have every guest receive the same experience you did.

While we are convenient to so many activities here in The Colony, Frisco and Plano area, we continue to realize for growth in the area and will have even more for you to experience on your return. Thank you again, for your comments, and for your business.

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Reviewed 20 August 2015 via mobile

Stayed two days and had a great time! The hotel is located next to Cascade Park, perfect place to walk your dog or play with the kids and just minutes from the Stonebriar mall.
The staff is so welcoming and attentive to any needs. I gotta mention Mrs. Elise, Mrs.Jasmine and Mr.Rey,Mrs.Stacy and Mr.Edgardo for their hard work and kindness.
Breakfast was abundant with a variety of sausages, eggs, hash brown patties, fruits, yogurts,french toast and waffles with a big supply of syrups, butters,jams,muffins and whipped cream.Mrs.Iffat was very attentive and refilled anything that was running low, making sure everyone gets what they need. Rooms were clean, comfortable. See attached pictures of how much extra service they provide including snacks on afternoons and drinks, barbecue cookouts and many more for absolutely free. They sure know how to treat their guests, making you feel like king/queen.
Can't wait to visit and stay with them again!

Date of stay: August 2015
Trip type: Travelled with family
Thank sweetbabies2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MCicutto, General Manager at Residence Inn By Marriott Dallas Plano/the Colony, responded to this reviewResponded 27 August 2015

Thank you so much for your kind words. We are so glad that you had a great time and were made to feel like king/queen during your stay.

The front desk team members that you identified are absolutely the best, and we appreciate you recognizing them, and I will share your wonderful comments with all them.
We are glad you enjoyed the evening Mix event is a very popular event that we do every Monday, Tuesday and Wednesday, so be sure to plan your next visit around those days.
We hope to see you soon.

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