We showed up at 11:50am, no lunch buffet and had to wait over 20 minutes for it. Tables were filthy, asked someone to clean them. They said they would get to it in a minute. So we waited over 5 minutes and they were not cleaned. Took a table in the far back that looked cleaner than others. Every other game was broken and we wasted most of our play money on games that did not work. I saw someone fixing a game and told him we just tried to use the ride game twice and it's not working. He went over, looked at it and said, "Yep its not working." and walked away. When we went to cash in our tickets, most of the prizes were gone. I asked if they could get the ones in the case and she said she cant open it. I was going to talk to the manager but she was already talking to someone, actually arguing with a man about whether his pizza was done in 20 minutes or less. So we left. Chuck E Cheese needs an upgrade and the staff needs a course on Customer Service.
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