For the first time in 5 years I used my Marriott points to stay at the Park City Marriott in January 2012 and took my kids on a ski trip. I stay almost every week at the Marriott when I travel for work and for once it was nice for the kids to enjoy. Upon checkin I was given Concierge status and did not question because my points were being utilized. However after staying there for 4 days the key did not work to get to concierge level. My kids were there eating breakfast. WE were running late for a ski lesson so when I went to the front desk I was told I was not allowed on the concierge level and that I did not understand what concierge meant and I was not allowed to go there. When I told them my kids were already up there I was still told I was not concierge level and that I would not be allowed. I was never so humiliated and embarrassed by how I was treated by the concierge manager everyone heard the whole thing. Marriott has always been my number one choice for hotels int he 20 years since I have been employed. Now I dont; think I every want to stay at a Marriott again.
- Official Description (provided by the hotel):
- Embark on an unforgettable adventure at the Park City Marriott. Our Park City, Utah hotel's accommodations are a landmark choice in our popular town, offering majestic views of the surrounding Wasatch Mountains and world-class comfort in the heart of ski country. Experience the area’s rich recreation by day, then retreat to the warmth and convenience of full-service luxury. With luxurious guestrooms, savory restaurant, and relaxing atrium-style pool, our three-star Park City hotel provides exceptional comfort in a picturesque setting. ... more less
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- Also Known As:
- Marriott Park City Hotel Park City