The spa at the Equinox was standardly pleasant- comfy chairs, spa robe, nice setting. I went for a facial and my aesthetician barely spoke. She didn't ask me if I had any skin concerns, sensitivities or medical problems. She just put stuff on my face and when I asked what she was putting on she gave explanations such as "mask". Fortunately I have no significant medical issues and although my skin felt good afterwards, I felt oddly uncomfortable about the whole experience.