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Reviews (1,340)
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Traveller rating
833
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37
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All reviews beautiful hotel parking garage lobby bar covered walkway jmu campus hotel restaurant love this hotel downtown harrisonburg rooms are spacious great stay front desk staff convenient location staff was friendly montpellier wedding orientation convenience
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9 - 14 of 1,340 reviews
Reviewed 30 November 2022

The staff was pleasant and helpful. The room was very nice. The dog area was nice and convenient.
I do, however, wish you offered a continental breakfast for the price. I feel check in is a little later than typical.

Date of stay: November 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank jenn_simpkins1969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Services, Owner at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded 30 November 2022

Thank you! We are glad you had a pleasant stay with us and appreciate the feedback. As a full-service hotel, breakfast is not included in our room rate normally. However, we do currently offer a Business-and-Breakfast package that includes our breakfast buffet for one traveler it if you would prefer that option. Please see Specials in the top menu of our website hotelmadison.com. There is also a very popular Snowbird Saver option that is displayed there.

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Reviewed 29 November 2022

We just returned from our 2nd stay at the Hotel Madison. We enjoyed both stays and have only positive feedback for the hotel and staff. The staff are friendly, professional, and polite. They made us feel welcome at all times. The rooms are comfortable and clean. The hotel was decorated for the holidays and I've included a few pictures. We ate at the bar one evening and the food and drinks were delicious. We were there to attend the JMU football game and we were able to easily walk from the hotel to the stadium. We highly recommend the Hotel Madison!

Date of stay: November 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank WholeFamilyx7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Services, Owner at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded 2 December 2022

We appreciate that you chose Hotel Madison the first time, and then chose to return! We always hope to provide an excellent guest experience and warm hospitality that brings our guests back time after time. Thank you for your stays and for sharing your comments. Yes, the Christmas 20-tree display and decorating contest with local organizations is underway! Glad you enjoyed that, too. Guests, locals and visitors are welcome to take a merry stroll through our lobby and mezzanine levels.

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Reviewed 29 November 2022

Quick and efficient check in. Very friendly front desk staff. Rooms were spacious and clean. The beds are very comfortable. We had a long day before checking in and were so happy to see that we can grab food at the hotel. Lobby bar area was very nice, and had great service and live music.

Date of stay: November 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Youngblood1993
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Services, Owner at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded 30 November 2022

Thank you for staying the weekend at Hotel Madison and for the great review! We are glad to know that you and your friends were comfortable and took advantage of our dining options and entertainment while here. We hope to have the opportunity to serve you again on your next Harrisonburg visit.

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Reviewed 29 November 2022

My wife and I stayed in room 645...Had efficiency and table. Table only had one chair so only one of us could sit and eat at it. Need 2 chairs so wife doesn't have to eat on couch. Love for you to up your game on the in-room coffee. Coffee pods are terrible. Match your coffee with the style of your hotel. Low-rate coffee doesn't match the Madison vibe at all. Also, didn't have any tea for my wife. only terrible coffee. All in all, a good hotel and we had a good stay.

Date of stay: November 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank jimmuller2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Services, Owner at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded 30 November 2022

We appreciate your recent stay at Hotel Madison for the football game and your feedback. We always consider it as we evaluate guest experience. While we don't stock tea in the guest room, it may be requested. Also, there is our grace+main coffee shop on the lobby level if you both would enjoy locally roasted coffee or specialty drinks including some teas. We hope to have the opportunity to serve you again on your next trip to the area!

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Reviewed 29 November 2022

Staff was very accommodating and the rooms were nice. Easy parking and walking to all things at JMU. Will be back. Lobby was buzzing after the football game and the music was a nice touch. Would prefer more drink options but they had the standards. Great value for the family.

Date of stay: November 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank JasonRideout
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Services, Owner at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded 30 November 2022

We are so glad you had a nice time with us and will be back! Thank you for choosing Hotel Madison and for taking the time to share your experience.

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