Spotless room and buliding. Very comfortable beds. Quiet rooms. Only a few cons that keep this from being a 5 star review.
1. Parking is a nightmare. Not enough parking.
2. Shower is one of those makeshift showers with a hose and the device that holds it up fell and almost hit me in the head. Very lut of place in what is otherwise a brand new buliding?
3. Was expecting nicer towels and washclothsMore
BestWestern.comBooking.com
1. Good location
2. Can be noisy - the traffic noise woke me up several times. I am generally a sound sleeper.
3. The A/C -heater unit is really noisy.
4. They could not be more environmentally irresponsible if they tried.
5. If you drink tea - forget it - the hot water tastes strongly of coffee.
6. The hotel staff is friendly if you are typically American. Otherwise they are professional. Its very jarring to see how friendly they are with the people before you and behind you - but treat you with a cold 'name, license and credit card please'. If you are Asian American - be prepared to be cold shouldered by the staff here.
7. If you have the option to pay extra for breakfast - skip it.
Dear ksrs2019,
Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was friendly and the location was convenient, however, I do regret that you experienced several shortcomings during your stay.
We take the value on your report regarding the condition of the air conditioning system/ heater, noise, and breakfast. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to improve everything priority and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
Very nice and personable staff. Rooms were pleasant and clean. Coffee and breakfast options were minimal but good to have in a crunch. Some of the other guest were travelling workers who liked to party into the night; The noise was the only downside.
HI Dennis R,
Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay.
We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
Excellent hotel. Very friendly staff and accomodated my dog. Breakfast is wonderful. Rooms are very clean and beds comfortable. I was appreciative to have a room close to elevator with dog. We stay here as it is halfway between Tennessee and NY.
Hi Msjeep1965,
Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, comfortable bed, clean rooms, friendly staff, and the breakfast. We are glad you enjoy staying with us and we hope to see you again.
Near highway 81, good place to stop while on a road trip. Quiet place. Beakfast included. Clean. Price correct. Choose the suites to have more space in the room. Wifi okay. Friendly staff. For dinner, go not far from the hotel on the corner lights at The Sub Station Mexican Grill... very good food. A thiny restaurant managed by a family, good portion and tasty.
Hi France18005,
A big thank you for leaving your great review. We are glad that our location, breakfast, amenities, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff. We look forward to seeing you and your family again.
Not much around within walking distance except a dunkin donuts . Hotel was clean,safe and quiet. Staff was friendly breakfast was OK coffee and muffins also donuts bread and hard boiled eggs. Apples and bananas. It was ready earlier then advised and it worked great for me as I had an early take off.
Hi cookielwright,
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again.
Thank you very much!
