I figured this hotel had undergone a renovation since the litany of negative reviews and it was a significantly lower price than my usual go-to hotel so I figured I would go for it and hope for the best. I was not disappointed and I will definitely keep Best Western Plus hotels in mind for the future! I hope to be in this area again and will definitely return to this hotel and won't even bother looking to stay anywhere else.
This is undoubtedly the cleanest hotel I have ever stayed at...there was nothing that was not clean...from our room to the common areas...everywhere. Room was great - the beds were like sleeping on a cloud. Fridge, microwave, USB ports near the beds in addition to outlets...bathroom was spotless and the mirror had side lights (not lights across the top) which is a nice touch.
The continental breakfast was the best I have ever encountered in a hotel: 2 kinds of omelets, 2 kinds of sausages, biscuits, gravy...the usual Danishes, muffins, different bread items for toasting...oatmeal and cereal...fridge with milk, chocolate milk, yogurt, fruit cups,,,and then the waffle station. Not just syrup but rainbow sprinkles, chocolate chips, strawberry topping and whipped cream! Plus the breakfast attendant was very friendly and engaging. All of the staff members I encountered were friendly and helpful. There was a water cooler near the breakfast area which we appreciated. We didn't use the fitness area or the indoor pool but both looked spotless. I would have tried out the jacuzzi/hot tub but it was out of service while we were there (with a very apologetic sign/notice). Hotel is right off I-81 and less than 10 minutes to JMU.