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All reviews waffles room was clean front desk staff recommend this hotel staff was friendly great stay would definitely stay here again first floor hot breakfast cereal jmu interstate clerk pet microwave inns
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4 - 9 of 246 reviews
Reviewed 2 May 2022

We were traveling through Harrisonburg and decided to try this hotel. The outside looked good which led us to believe it would be a good place to stay. Check-in went smoothly, however, it was done incorrectly - more on that later in this review. They claim this to be a smoke free hotel but from the smell, it seems like it changed a few days ago. The elevator groaned up to our floor - after this we used the stairs. The room was large and the A/C was blasting when we arrived. It smelled like a combination of mildew and a perfumy fragrance and upon closer inspection, there was powder/granules laying on the vents. We turned it off and then the cigarette smoke smell then became the dominant smell. The chair in the room was covered with dog hair. Pet owners must pay an additional fee which is to cover possible extra cleaning needed but that owner obviously paid it for nothing. I can say that the bed was very comfortable. When exiting the stairwell at the first floor, the hallway stunk of fresh cigarette smoke (it seemed to be coming from the storage room so we suspect some staff smoked there). Breakfast was okay but was served in a room that was too small to accommodate the number of hotel guests. When we went to check out we were informed that somehow the payment was not completed even though I paid upon check-in with my credit card. Obviously, the mistake was made by the person who checked us in because we were given keys and assumed all was well. However, the desk clerk then proceeded to tell us that we could have left and they wouldn't have gotten the payment and would therefore have to pay it themselves and made us feel like we were being accused of doing something shady. I should have told her to have that conversation with the previous night's clerk because we did nothing wrong...well, other than staying at this hotel in the first place. We will never stay there again.

Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank BabeMaine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 November 2021 via mobile

We had a pleasant stay at the Quality Inn I-81 in Harrisonburg, VA. Our room was clean, quiet, and comfortable. We had our dog with us, and the Quality Inn is pet friendly. We thought the breakfast buffet was especially good: There was a wide selection of both hot and cold items. The hotel’s location is just off the interstate, and close to a lot of restaurants. Checking in and out was efficient. We would stay in this Quality Inn again if we return to Harrisonburg.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank Valerie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 October 2021

The rooms are large and very nice. It looks like it was recently renovated because the hotel is older but the rooms looked modern. There was a microwave and refrigerator in the room that both were clean and worked very well. The room was very clean. The bath had a large tub easy to take a bath if you are so inclined which I was. But the bonus was an awesome shower! Nice water flow and very pleasant! The room had a Keurig . We did not use it so we do not know how that is. There is coffee (regular and decaf) available all the time in the lobby. It was good. Hot water dispenser too along with some tea.

The continental breakfast in addition to sweet breads, did have a couple of different egg sandwiches (pre-wrapped that could be warmed up in the microwave) and yogurt. The sandwiches were good for premade sandwiches. It was a good way to start the day.

All the staff were friendly and very helpful They helped make our stay a pleasant one. We will definitely return when we are in the area.

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank Ed G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 September 2021 via mobile

Hotel said we would have an early check in when we called ahead many days in advance. We were told "no problem" now I'm standing in the lobby waiting for my room and am going be late to a wedding. Really unsatisfied.

Date of stay: September 2021
Trip type: Travelled with family
1  Thank kseanl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 September 2021

This was a competent hotel - room was clean and bed was comfortable. They advertise as having a breakfast - a questionable statement. No hot items, just a few packets of instant oatmeal, cereal and grits. It would not even qualify as a "Continental Breakfast". I am so over these over the top "Covid precautions" which are really cost saving measures. Get the vaccine, 'nuff said.

Room tip: Third floor at the ends of the hall.
Date of stay: September 2021
    • Value
    • Cleanliness
    • Service
Thank jrb397
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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