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Hilton Garden Inn Lynchburg
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Reviews (693)
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31 - 36 of 693 reviews
Reviewed 3 December 2017

This hotel is conveniently located on Business 29 in an area offering myriad shopping and dining options. The directions to the hotel, even with GPS, are a little tricky - you feel you are entering a business parking lot and it is easy to miss where you need to instead sharply turn right after leaving the main road onto a tiny access road. Our room was not ready when we showed up but we were early and they offered to call us once it was ready - the call never came. We returned to check again just after 3pm and were told "a room just opened up." Then, moments later we were offered a selection of floors to be on (so several rooms "just" opened up?). The hotel was standard Hilton Garden and otherwise nice BUT, be aware - it is directly adjacent to and under the final flight approach for Lynchburg Regional Airport, so you will hear very loud flight activity from around 7am to around midnight.

Room Tip: Rooms facing Business 29 may hear less airport noise
  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TN-Transplant73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue A, Director of Guest Excellence at Hilton Garden Inn Lynchburg, responded to this reviewResponded 21 December 2017

We are so glad you enjoyed our hotel! We thank you for choosing the newly renovated Hilton Garden Inn Lynchburg as your place to stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017

This is the second seminar I've done at this hotel and I highly recommend it. The staff is knowledgeable and helpful and my meeting room is always set perfectly. A definite hotel to use!

I look forward to using this hotel many times in the future.

  • Stayed: November 2017, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Jewelry_Lover1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LauraRevPar, Manager at Hilton Garden Inn Lynchburg, responded to this reviewResponded 27 November 2017

Thank you so much for your feedback on your stay. We value you taking the time for recognizing our team on a job well done. We will be looking forward to your next visit with us! Enjoy the holidays!

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Reviewed 19 November 2017

Stayed last year- fab!. This time, Pool was out of service and the menu at the restaurant- much smaller. 3 sets of towels for a double room. Glad they could make the requested PB&j but other things weren’t fresh

  • Stayed: November 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank tams734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LauraRevPar, Manager at Hilton Garden Inn Lynchburg, responded to this reviewResponded 27 November 2017

Thank you so much for your feedback on your stay. We value you taking the time to let us know how we can improve. Glad we were able to make the PB&J and we can improve our daily specials. The pool will be back up and running shortly. We will be looking forward to your next visit with us! Enjoy the holidays!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

Our thanks to your employees: I wish we could name all that helped us and made our stay wonderful , the diningroom, bar and the front desk morning noon and night also Shay, house cleaning and the women with her. They were alot of fun! Can't remember all i would like to. Bar tender, dining room staff, i could go on Jerry... Michele Linda Shay I think, Evelyn Ana Shannon Wendy This staff reflects the Hilton image. Great choice of people you hired. We have had a number of businesses and know employees. I can't say enough about these people. Please to be around and courteous . Whoever your hiring agent is, knows people. Nice job Hilton, nice stay. We had a long drive from Florida and made our stay refreshing.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank remom235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LauraRevPar, Manager at Hilton Garden Inn Lynchburg, responded to this reviewResponded 27 November 2017

Thank you so much for your feedback on your stay. We value you taking the time for recognizing our team on a job well done. I will make sure Shah knows how she made you feel. WE love to let our staff know that they made your stay outstanding and we will pass it on! We will be looking forward to your next visit with us! Enjoy the holidays!

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Reviewed 15 November 2017

wonderful place ,very clean .staff very helpful and nice . i was very comfortable there . they will take anywhere close .there are places close by . you will feel safe there.desk staff is always there to help with anything needed . you will enjoy your stay

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank cherylhJ3461OU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LauraRevPar, Manager at Hilton Garden Inn Lynchburg, responded to this reviewResponded 27 November 2017

Thank you so much for your review on your stay. We appreciate that you taking the time for recognizing our Hilton Garden Inn Lynchburg team on a job well done. We will be looking forward to your next visit with us! Enjoy the holidays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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