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All reviews the breakfast area drive thru typical hie hi express first floor room was clean off route liberty university variety of choices decent location handicapped room stayed here for a week in town staff person free breakfast staff was friendly nice facility
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Reviewed 3 March 2018




Holiday Inn Express Lynchburg
5600 Seminole Ave, Lynchburg, VA 24502-2202- Good hotel with good location. Very good process with friendly staff. Nice place to stay when visiting LU. Good free breakfast.

Stayed: February 2018
Thank farran2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Lynchburg, responded to this reviewResponded 4 March 2018

Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our friendly staff and great location near Liberty University. We appreciate your feedback, and hope to see you again soon!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Lynchburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2018 via mobile

Hotel is very clean and close to shopping and restaurants. Lobby is very cozy and inviting. Excellent breakfast offered that include healthy choices as well. However after checking into the hotel and entering our room we learned that the hotel was having new hot water tanks installed in the morning and the water was going to be turned off at 10am through a hand written note placed on the bed. Guest service never mentioned it during check in. Overall the stay was okay but short because of issue.

Stayed: January 2018, travelled as a couple
1  Thank Mimi2jaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Lynchburg, responded to this reviewResponded 4 March 2018

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our clean rooms and great location. We deeply apologize that our front desk team did not inform you of our hot water tank installation. We will be sure to provide our staff with better training for future repairs that will impact our guests.
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Lynchburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

I had a great stay. The room was clean. Everything worked in the room. The staff was friendly. There was a snow storm when I was there, snow removal was non-existent. The snow was still there next evening.

  • Stayed: January 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Lynchburg, responded to this reviewResponded 25 January 2018

Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our friendly staff. We apologize that here in the south there is an issue with a lack of snow removal equipment during rare snow events. We appreciate your feedback, and hope to see you again soon!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Lynchburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

The staff was friendly and efficient, especially the breakfast staff. We had a great experience overall at this hotel. Our room was a king room which there are no complaints. The room was clean, the bedding was comfortable, the internet, TV and other appliances worked fine. The heater in the room was quiet and worked as it should. However, the room could be a little bit more roomier. It was easy as always using the app to book the hotel. If in the area we would most definitely stay again.
****Kudos to the breakfast staff lady!!!*****

Stayed: January 2018
Thank cubanbucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Lynchburg, responded to this reviewResponded 25 January 2018

Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our friendly staff, clean rooms, and comfortable beds! We hope to see you again soon!

Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Lynchburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

This is an older property in a decent location just off the highway - Chick-fil-A next door and pizza place across the street. Other restaurants, grocery and a mall are a short drive. Sunday brunch across the street at the the Kirkley Hotel was awesome. Staff here is very nice and accommodating. Internet service was just OK - you have to sign in again every 24 hours so that is annoying to be kicked off in the middle of something - had to use personal hotspot a couple times. Room size was OK - bed comfortable but small bathroom - you have to stand beside toilet to close the bathroom door. Overall it was OK but I might try somewhere else the next time.

  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank UTCFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Lynchburg, responded to this reviewResponded 18 November 2017

Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. We are happy to hear that you enjoyed our great location and amazing staff. We appreciate all your feedback as we use guest comments to identify areas to improve in the future. We hope to see you again the next time you visit our area. Safe travels!
Regards,
Rebecca Ramey
eCommerce Manager
Holiday Inn Express Lynchburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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