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Reviews (364)
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All reviewsrobes and flip flopsgreat hotelluxury hotelsea viewgreat facilitiesoutdoor poolprivate beachfree bikesspecial thankssun loungersminute walkhotel is locatedthe air conditioningon arrivalthe bushalf boardgerman
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14 - 19 of 365 reviews
Reviewed 8 August 2017 via mobile

From the second I walked in this hotel I was impressed. The staff are so accommodating at reception and we were shown to our room when it was ready and our cases were brought up. The air conditioning was lush and the windows were huge which we loved. Most days we ate in the hotel and the food, for the most part, was honestly stunning. One waiter in particular (I think he was the manager) treated my mum and I like princesses. He asked where we were from and made a real effort every day to speak to us and go the extra mile. The staff also speak so many different languages so there wasn't really ever a language barrier issue, it's wonderful! The pool is huge considering the beach is about ten steps away from the hotel and towels are provided for you to lay on the sun loungers with. Beach bags, robes and flip flops are also provided!! I can't say enough good about this hotel it's wonderful- if you're going to Jesolo and have the money, stay here!!!! Nothing is too much for the hotel staff to accommodate you with, they're fabulous.

Stayed: August 2017, travelled with family
Thank dkwxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 August 2017

Dear Guest, we are delighted to receive your great review following your recent stay at our Falkensteiner Hotel & Spa Jesolo. It gives us such a great pleasure to know that you enjoyed your stay with us highlighting with all Tripadvisor readers your fabulous experiences. We all look forward to welcoming you back in the nearest future and send you our warmest regards from the sunny Jesolo. Alessandro Fichera - Assistant General Manager

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Reviewed 8 August 2017

Booked at short notice and Falkenstiener stood out as best choice in the area. Perfect setting right on beach but lots of local shops and restaurants close by. The hotel provides free bikes if you want to explore further.

The hotel building is a very contemporary new build property with very high quality finishes in both public areas and rooms. Most rooms seem to have a sea view and the bed is very comfortable, not too hard. The large outside dining and cocktail bar areas proved a very relaxing place to enjoy the setting.

Above all the staff are all so friendly and cannot do enough to help. After just three days everyone seems to remember my name and greet me as though I live in the hotel! Special thanks to Fabian and the ladies behind reception.

If I had to criticise, the room air conditioning is noisy even on lowest fan speed. It should have been possible on such a new property to specify silent equipment. Also could we have plastic prosecco glasses rather than big wine glasses by the pool please!! That said, everything else is perfect.

Also note there are a lot of children here at this time which is fine with us but be aware.

The feel of the place and the personal service makes the hotel feel like a larger version of the Portals Hill Boutique Hotel in Palma. I look forward to returning.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 August 2017

Dear Signor Richard, so nice to receive such a detailed and positive feedback of your recent stay for which we are extremely grateful that you have chosen us. We all are engaged to provide the best service and "Welcome Home" feeling to all our guest and we are delighted to hear that with you we have reached the goal. Many thanks again for the time dedicated on reviewing our Hotel and trusting to have you soon again as a most valued guest of our Falkensteiner Hotel & Spa Jesolo, we send you our warmest greetings. Alessandro Fichera - Assistan General Manager

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Reviewed 25 July 2017 via mobile

Having read the recent reviews about this hotel I now think people are crazy. No way this hotel is not ranked within top five hotels in Jesolo. We walked around number two and three, totally different level. This hotel is amazing, been staying here for almost three weeks. Everything works here, restaurant is awesome (sea food, meat, salads, all fantastic), stuff very warm and welcoming. The private beach always nice and clean, staff always nice. This is simply the best choice when travelling to a summer vacation in Veneto region.

Stayed: July 2017, travelled with family
1  Thank Rad28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 July 2017

Dear Rad28, this is really the review that a Management always expect to receive and we would like to thank you so much for sharing your opinion with all Tripadvisor readers. Many thanks again for being our guest and supporting us in our mission which is, of course, to be very soon among the Top 5 best ranked Hotel in Jesolo. All the staff and myself will be delighted to welcome you back as soon as possible in our Falkensteiner Hotel & Spa Jesolo and I will personally glad and proud to shake your hand upon arrival, in the meantime I send you from all of us our
Warmest Regards, Alessandro Fichera - Assistant General Manager

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Reviewed 20 July 2017 via mobile

We came for 1-1/2 weeks to this modern and stylish 5-star hotel.

Our sea view suite was spacious and had a great view from the 4th floor as well as a small balcony.

The hotel and surroundings were very clean and well maintained.

Service at the reception, the concierge and the beach was very very friendly and helpful with extraordinary support.

Restaurant personnel could improve, some were impolite in taking dishes or spicery away without even asking. We were also under the impression that Italian guests were preferred over other nationalities during service - maybe due to language challenges of the personnel.

Otherwise a fantastic location with superb relaxation possibilities.

Stayed: July 2017, travelled with family
4  Thank FrankGeisler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 July 2017

Dear Mr. Frank Geisler, thank you very much for your nice word and appreciation of our Hotel and services. We will, of course, take in high consideration your advise and looking forward to the pleasure of welcoming you soon again, I send you my personal warmest regards, Alessandro Fichera - Assistant General Manager

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Reviewed 12 July 2017

Superior hotel in a great location.Very nice room,comfortablenand testefully equipped.Top food in the restorant.A perfect pool and beautiful beach.Very kind and Professional staff.In any case the hotel for each recommendation.

Room Tip: junior suite
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Branislav968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2017

Dear Mr. Branislav968, thank you for your kind review on your recent stay at our Falkensteiner Hotel & Spa Jesolo. We are very happy to hear that you enjoyed your stay and at the same time, we are delighted to know that you have appreciated our location, the room as well as pool & beach but moreover the kindness of our Team that is daily dedicated to our guest with great passion. We would like to thank you for the kind words and the recommendation that you wanted to share with all Tripadvisor readers and that motivate us to do always our best to satisfy all our guests. I truly hope to welcome you soon again for another great " Welcome Home " experience with us and remain with my personal, Warmest Regards, Alessandro Fichera - Assistant General Manager

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