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Reviews (524)
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All reviewssnack stationblock ca free shuttle buson arrivalamstel beerfridge and freezerhour snackchampagne or orange juiceaqua gymwalk into cala bonaall inclusive drinksincluded in the all inclusivebranded spiritsbingo callerplenty of choicekiller poolrifle shooting
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Reviewed 18 June 2018

We stayed in room 208B which overlooked the road, but we did not find a problem with excessive traffic noise.

The hotel is in a quiet area of Cala Bona around a 10/15 minute walk into the resort centre.
Our room was more than adequate if a little dated but very clean. We stayed B/B so had a fridge and 2 cooking rings.
The room had aircon and irons and hairdryers were available from reception and no extra cost.
Breakfast was very nice with lots of choice both hot and cold.
The pool area was not overly large and there were more than enough sunbeds to go around, not sure if this is the case during peak season July/August though.
Unlike other hotels we have stayed in there is no snack bar to grab a bite to eat at lunchtime. I'm guessing this is because the hotel also offers all inclusive so the restaurant opens at lunchtime.
All of the staff we encountered we very friendly and helpfull.
The hotel also provides a free shuttle bus that takes you into Cala Millor which is very handy, this operates at various times throughout the day until around 7pm but does not run on a sunday.
All in all we enjoyed our stay here and if returning to Cala Bona we would consider this hotel.

  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank lyngamble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FerrerHotels, Director de Relaciones Públicas at Aparthotel Ferrer Isabel, responded to this reviewResponded 21 June 2018

Dear Guest,
Thank you for sharing your experience and opinion regarding our hotel! We are happy to know that you enjoyed your time here and we appreciate the nice comments regarding the room. the tranquility of the area, the variety of the breakfast and the friendliness of our staff.
Indeed, since many guests choose an AI basis, at the moment we do not offer a snack bar - but you can ask the reception the cost of eating in the buffet even without having to upgrade to half board or AI.
We are pleased to know that you would consider our hotel for any future stays in Cala Bona.
Best wishes,
Ferrer Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Wow, we stayed for 9 nights and from the moment we arrived we couldn't have been made more welcome. On arrival we were welcomed with champagne. However in our haste to get out the airport we left our buggy at the baggage claim. The manager was straight on the phone and confirmed they had found it, he even offered to pick it up for us later in the week. As we needed a buggy sooner, we were able to hire one for just over 20euros,and that arrived within 20 minutes. Amazing!!!!

The rooms, ok maybe a little dated, but it all adds to the character of the hotel. We stayed in block c and found our room absolutely fine. Nice powerful shower, kitchenette/lounge and a balcony with a separate bedroom. Yes, other people have said the tv would have been better in the lounge, but it was no bother.

The choice of food is great and there is something for everyone. We were never disappointed from the breakfast, lunch or dinner and the drinks options for the all inclusive guest fine.

Our son has an egg allergy and the restaurant staff let us know what our son could and couldn't have. They really were fantstinc.

Everyone made us feel really welcome from the reception staff,bar staff, life guard, house cleaning staff and entertainment team, who I must say were fantstic. Alex (yip yip) was great fun to be around with the activities he was running and he always entertained and made us laugh. Jasmine and Shelly who were also park of the entertainment were fantastic too entertaining our little boy with the mini disco. Welcome guys, we had a great time.

The hotel also has entertainment in the evening from kareoke, professional shows (singers/comedians), bingo, quizzes etc which we also enjoyed.

The hotel itself is a short, but lovely walk to Cala Bona marina where there are plenty of places to eat and drink, there is also entertainment in many of the bars and hotels which you are allowed to go into.

I would highly recommend this hotel because of all of the above. It's a very family friendly hotel, ideal for couples too. Everyone chatted to each other and we all had a great time.

Ferrer Isabel, see you next year!!!!!

Stayed: June 2018, travelled with family
6  Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FerrerHotels, Director de Relaciones Públicas at Aparthotel Ferrer Isabel, responded to this reviewResponded 21 June 2018

Hola Stuart,
We honestly appreciate your kind words and recommendation, it makes us really happy to know we could prvide everything you needed to relax and enjoy your holiday.
Also glad to hear your son enjoyed himself, and that the friendliness and dedication of our staff was one of your personal highlights.
We are already counting down the days till your next visit!
A warm greeting from all of us,
Ferrer Hotels Team

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Reviewed 17 June 2018 via mobile

Just got back from an excellent ten night holiday can't fault this hotel in any way . The staff are the most friendliest we have ever met nothing too much for them . Alex yep yep the entertainment manager taught me to Olympic standards how to win at darts shooting shuffle boardarchery an pool even received a gold medal at the end of m holiday lol . My two year grandson was kept entertained by the mini disco every evening . We were all inclusive and the food was fantastic and drinks were lovely .The location is excellent a nice quite hotel a ten min walk to lovely harbour with good bars and plenty restaurants . Buses are regular and right outside the hotel so you can go anywhere for a day out . Made lots of new friends and.we are definitely going back . One thing I would say is don't get the complimentary coach transfer it took two and half hours because it stopped at every hotel to pick up you would be better paying and getting fast shuttle as only takes hour and ten mins . Can't wait to go back .

Stayed: June 2018, travelled with family
5  Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FerrerHotels, Director de Relaciones Públicas at Aparthotel Ferrer Isabel, responded to this reviewResponded 21 June 2018

Hola Ricardo,
It's definitely pleasant to hear that you found everything you needed for a nice, relaxing stay in our hotel! Thank you very much for all the lovely praise regarding our hotel in general and the friendliness of our staff, especially for mentioning our colleague Alex.
We are happy to hear that you are eager to return and we can't wait to welcome you again.
Best wishes,
Ferrer Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

I visited this hotel on a quick 4 night visit in May. The main purpose of my visit was to see my mum in hospital out there and to be with my dad. They went for a two week holiday but ended up nearly 6 week out there. The hotel itself is great. My dad wouldnt have coped without the help of all the fantastic staff there whilst my mum was in hospital,especially the manager James and Mari at reception who even went out of their way to take him to hospital. This hotel is so friendly with great entertainment staff. Always something to do in the day and night. Food and drinks great on all inclusive.Will be back again soon to visit. Always plenty of sunbeds round the pool area.All the staff go way beyond expectations here! Great for couples and families. Everyone here smiling,even the cleaning staff.

  • Stayed: May 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank DavidBibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FerrerHotels, Director de Relaciones Públicas at Aparthotel Ferrer Isabel, responded to this reviewResponded 21 June 2018

Hola David,
Thank you so much for the high praise towards our lovely staff! We are truly sorry to hear that your mother had to go to the hospital, but we are glad that we could make the stay more comfortable for your father.
We are flattered to hear that the personal treatment and care that we offer really made the difference for you and appreciate all the lovely compliments regarding our colleagues.
It would be a pleasure to welcome you again!
With friendly regards,
Ferrer Hotels Team

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Reviewed 17 June 2018

Just got home from a week at this hotel and we were so pleased that we have got straight onto Tripadvisor to show our appreciation.

Firstly, the staff are absolutely brilliant and nothing is too much trouble. The rooms are large, airy and clean. The food is brilliant, best all inclusive we have been to. The entertainment was also very good.

We liked the location, not too busy but only a short pleasant walk to loads of bars, restaurants and entertainment.

Thank you to all the staff at Ferrer Isabel for making our stay an enjoyable one and we will definitely be back.

Gary and Louise Fitzpatrick

Stayed: June 2018, travelled as a couple
3  Thank fitzy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FerrerHotels, Director de Relaciones Públicas at Aparthotel Ferrer Isabel, responded to this reviewResponded 21 June 2018

Hola Gary & Louise,
Thank you very much for showing us your appreciation of the great holiday you had while staying with us! It's very pleasant to hear your high praise regarding our staff, and also the rest of our hotel facilities and services.
We take great pride in standing out through our customer service and we are glad that this is something you noticed.
Can't wait to welcome you again!
A warm greeting from all of us,
Ferrer Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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