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“Ms Jane Cooper & Mr Daniel Cross (Mother & Son)”
Review of Hotel Playa

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Hotel Playa
Ranked #2 of 24 Hotels in Can Pastilla
Certificate of Excellence
Reviewed 4 July 2017 via mobile

Really enjoyed our holiday at this lovely hotel, the staff were very friendly and accommodating, the food was great too. When (not if) we go again I'd go half board as we didn't really need to eat lunch. It was great that the hotel was literally across the road from beach. We never used spa facilities, however I did use jacuzzi on the 2nd & 3rd day after that the water was very hot & couldn't change temperature. It was a shame it didn't have a swimming pool, but apparently they used too but wanted a bigger drinks terrace, which was busy every night. Only had two nights entertainment, Thursday & Sunday, but the hotel next door had a singer every night (who in my eyes, was terrible) but it was just great to sit and watch the public go by.
Just a really lovely relaxing break, thank you so much to all the staff for making it such a lovely holiday, see you in 2018. X

Stayed: July 2017, travelled with family
Thank janie2367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPlaya-Team, Director de Relaciones con Clientes at Hotel Playa, responded to this reviewResponded 10 July 2017

Thank you so much for taking the time to rate your stay and for sharing your so good feelings.
Our main target is that all our guests have a very good holidays, a good experience, enjoy all our services provided by all of us. You can be sure that all the Team feels very proud to read your so wonderful words, that is really the best we can expect and to read that we will see us again next season!!

Thank you and all our best wishes from Mallorca,

Hotel Playa***'s Team

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50 - 54 of 714 reviews

Reviewed 3 July 2017

On my last review (October 2016) I said we never returned to hotels, but we have broken our rule and so glad we did. Arrived on Thursday 22 June and were given the keys to room 206 with a direct view over the beach. What a fantastic view to wake up to each day. The success of this hotel is really down to two things - location and brilliant staff. Location couldn't be better being virtually on the beach. The staff, as last time, were great, very friendly and welcoming. We were all inclusive and didn't find the meals repetitive (wine and coffee never ran out as one reviewer complained - to be fair the orange juice was broken one day). Hotels are very personal so it depends what you are looking for, we wanted a beach holiday in a friendly atmosphere and we got that. There isn't much in the way of entertainment and C'an Pastilla is limited in the evening however Palma is a brilliant city, get the bus in the evening (1.5 euro's a person) and have an evening there (buses back up to midnight). We hired bikes for the whole trip so made many easy trips up and down the coastal cycle track. Thanks Playa, you given us another great holiday.

Room Tip: Worth paying extra for the sea view front rooms
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  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank trancas25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPlaya-Team, Director de Relaciones con Clientes at Hotel Playa, responded to this reviewResponded 8 July 2017

It was a real pleasure to see you again and to book for you the nice room front sea view 206 so we are very happy that you have broken your rule :)

Thank you for your nice words, we can not expect better than "brilliant staff" wow, These words are so gratifying for all of us and we feel proud. The success is that our guests , become our friends, and are part of this great team.

Thank you for sharing your review with everyone, hope to see you in another ocasion, very soon!!

Best regards from Mallorca.

Hotel Playa***'s Team

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Reviewed 3 July 2017 via mobile

To be honest I was expecting a lot more considering the reviews but was very disappointed. The room was very basic a very small wardrobe with 2 tiny drawers and no full length mirror or a mirror at the dressing table unless you stood up ?? Beds hard and creaky and shower so thin you kept knocking the handle with your bottom and scalding yourself !!
We went fully inclusive but the drinks were cheap local spirits and the coffee and sparkling wine often ran out ! Meals were very samey with bizarre combos! This hotel has mixed clientele from various countries and unfortunately a lot of fellow holiday were downright rude ! Finally the rooftop terrace however pretty smelt of sewage and fish frying! All in all as my title describes very average!!

Stayed: July 2017, travelled as a couple
Thank Paulh3636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPlaya-Team, Director de Relaciones con Clientes at Hotel Playa, responded to this reviewResponded 8 July 2017

Your opinion about our services is so different from 90% of our customers that I find it very difficult to answer. We might think you have not been to our hotel, but yes, you've been with us. We can assure you that we are very sorry for your disappointment. Our main target is to make sure, among all of us who work in this beautiful hotel, that all guests have a nice and pleasant stay, satisfied with the comfort of the room, a good rest, good food and drinks too. We have a very good atmosphere in the hotel, we have not noticed any more noise than normal, no one has ever spoken to us about the bad smells on the upstairs terrace and in fact all the reviews describe our hotel as quiet, very clean and very welcoming.
We feel sorry that you have not been able to enjoy everything we offer.

Our best regards from Mallorca,

Myriam Paty
Manager Hotel Playa***

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Reviewed 1 July 2017

Having booked this Hotel because of all the great reviews, hotel Playa was just the best. Having never been there before you felt so comfortable on arrival. The staff are so welcoming and friendly and very helpful. It was like you had known them for a long time. William (Bill) on reception was just so approachable and lovely as well as Ines and Mr Angel on the bar. The food was great and a big thank you to the catering staff too. The restaurant was clean and the atmosphere was very enjoyable. Our room had a fantastic view and we so enjoyed our stay. It is true to say that it is a little gem of a find. All the staff pull as a team and really work hard. I cannot say enough about this beautiful small hotel.....but thank you so very much for a great holiday at your lovely Hotel. We are looking to return at the end of the season. Thank you....we so had a brilliant time...back to reality unfortunately....with fond memories X

Room Tip: Side rooms seem the same size on the 4th floor but we had a fridge and beautiful view
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  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank jude127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPlaya-Team, Director de Relaciones con Clientes at Hotel Playa, responded to this reviewResponded 8 July 2017

Wow, read that you have had so brilliant time makes us feel very proud of our job.
All the team, we work hard, it's true, but we work with good energy and with great motivation. It's like a circle, we feel happy because our guests feel very well, comfortable. You transmit it to us and vice versa. It's great!

We are looking to receive your new and next booking very soon, it will be a pleasure to see you again this season.

All the Team sends to you all the best.

Hotel Playa***'s Team

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Reviewed 30 June 2017 via mobile

What a great hotel, all the staff were really friendly and helpful, the hotel was spotless everywhere food was really good something different every day and good quality. The location was perfect. I lost my watch and was looking for it in the room for 2days thought I would ask at reception if it had been found and it had, the maintenance had found it in the corridor so I was really pleased, will definitely be returning to this hotel

Stayed: June 2017, travelled as a couple
1  Thank debbiewhitfield74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPlaya-Team, Director de Relaciones con Clientes at Hotel Playa, responded to this reviewResponded 8 July 2017

All the Team, we want to thank you for taking the time to rate your stay with us. It's really a great pleasure for all of us to read positive words about all the services offered. Thank you for that.
We are happy that your watch was found :)

Our best regards from Mallorca and see you soon!!

Hotel Playa***'s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Playa

Address: Calle Pollacra 1 | Ca'n Pastilla, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Can Pastilla
#1 Romantic Hotel in Can Pastilla
#2 On the Beach Hotel in Can Pastilla
Price Range: $122 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa 3*
Number of rooms: 94
Official Description (provided by the hotel):
Only for adults over 18. Refurbished since 2.013. Specially designed for cyclists, businessmen and holidaymakers in a relaxing atmosphere and with wonderful sea views. Located just in front of the famous Playa de Palma. Enjoy of the open air's large terrace in front of the beach having your favourite drink and with Snack-Bar's service. All the rooms refurbished since 2013. Heating and air conditioning. Most of them have sea view and balcony or terrace. Our Buffet's restaurant (refurbished in 2014) offers bed & breakfast, half board or all inclusive's service. You can enjoy your breakfast at the Snack-Bar's terrace overlooking the sea. On the rooftop, you will discover a relaxing Solarium's terrace with impressive sea views and you can enjoy sunbathing, having a shower or enjoying the tub (whirlpool). Large and modern Cycling Station with capacity for 77 bikes. Enjoy your stay together with Hotel Playa's Team! ... more   less 
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Also Known As:
Playa Hotel Can Pastilla
Hotel Playa Can Pastilla, Majorca

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