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All reviews puerto rico anfi beach minute walk sea view superior room kids club great holiday cleaned every day lovely walk stayed here for a week evening entertainment reception staff are water sports lovely beach family holiday pools tui
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Reviewed 7 February 2017

Don't really know where to start with the review of this hotel so I will summarise as below

Buildings/Hotel - In 3 sections on a STEEP hill - not ideal for anyone who finds it hard to walk, was ok for us even though it was a 10 minute walk from reception to our front door up a VERY steep hill (we were the furthest apartment from reception :-)

Pools - There are 2, one is heated with very comfortable sun loungers and has a drinks only bar, the other is not heated and has hard plastic sun loungers but has the drinks and snacks bar around it

Food - We were All Inclusive but only ate breakfast once on day one and dinner once on day one - the food was awful so we ate out every day as its very cheap anyway in the restaurants and just used the bars in the hotel for drinks

Reception - When we checked in the lady was very helpful although a little hard to understand but we never saw her again and the guys on reception after that would rather chat amongst themselves than help you which was really irritating and rude

Location - If you want to get in to Puerto Rico you have to get a cab which costs about 3 euros as you are not able to walk to the town but that was fine for us

Cleanliness - The hotel was spotless and extremely clean and pleasant, our view was amazing from our huge balcony which was nice to wake up to every morning
Wi Fi – At the pool bars and in reception only unless your room was near to a pool bar likes ours was and we could still pick up the Wi Fi when we were in our room

Rooms - Dated but spotless and clean although there is no aircon so I can imagine in the height of summer they are like ovens

Overall - We wouldn't go back here based on location and quality of the food but then we only paid about £250 for 4 days All Inclusive so I suppose you get what you pay for .....

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
4  Thank M317ASlaurah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roma_Joanna, Director de Relaciones con Clientes at Marina Elite, responded to this reviewResponded 23 February 2017

“ Dear Valued Guest,

We thank you for the review that you forward to us about our Hotel, so we use it to achieve the high standars of quality that our company desires for our valued guests.
We regret for the desadvantages that you have experienced, we have attached all the information that you forward to us and we have informed the appropriate department so this mistakes are corrected and not happened again.
We are always at your service and we sincerely hope that you will give us a new chance to have you with us on your next holiday.


With Kind Regards,”

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017 via mobile

Good hotel,loved the location even though a bit hilly but fine for people without difficulty walking.Food was really good the selection had something for everyone although it could have been a bit warmer,staff were really friendly and helpful...the only gripe we had was the room was cleaned only once the whole week we were there....would return to hotel again but maybe pay for a superior room.

Date of stay: January 2017
Trip type: Travelled with friends
1  Thank leayam55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2017

We booked this hotel via Travel Republic, for a 5 night all inclusive stay, we booked the superior room option, and it didn't let us down, firstly the resort is very hilly, not suitable for anyone with walking difficulties, our room (158) overlooked the cliffs between Puerto Rico and Arguinaguin (sorry if its spelt wrong), a taxi or bus trip to either resort, bus was 2.85 for two, taxi was around 4 euros, there are three bars in total, all serving good quality drinks, the cocktails are amazing. Our view was out of this world, great sunsets every night, the two pools are generously provided with sufficient sun loungers, the pool 1 (in the middle of the resort) has the more comfortable loungers, the bar on this pool closes at 6pm, the beach terrace on the ground floor of the main building serves from about 4pm to midnight (AI option ends at 11pm) all the entertainment is in this part of the complex on an evening, with the pool 2 having some music playing and the activities on here.
Food wise it was a very good selection, always changing, plenty of fish dishes, with good choice on all 3 meal options (breakfast, lunch and evening meal). The staff were all courteous and spoke fair to good English, reception staff were very helpful and even sorted out our return to the airport transfer (Thanks Tony). I would recommend this hotel to anyone looking for a comfortable break, just remember its a bit hilly.

Room tip: Walking distance to Anfi Beach
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank Craig A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2017

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roma_Joanna, Director de Relaciones con Clientes at Marina Elite, responded to this reviewResponded 23 February 2017

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Reviewed 29 January 2017

The hotel itself was great the rooms were really clean, the kitchen was fully equipped, great view from the balcony overlooking the sea, private car park with plenty of space, both of the pool were great always spare free bed, bars with alcohol and food. Staff was really polite and helpful. The food was absolutely amazing. Because of the location of the hotel I would recommend hiring a car to help you explore the island. Myself and my mother really enjoyed the stay and we cannot wait to return sometime in near future thank you to whole Marina Elite staff for making our vacation so enjoyable.

Room tip: Floor 4th room 417 absolutely amazing view from the balcony
Date of stay: January 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank natad93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roma_Joanna, Director de Relaciones con Clientes at Marina Elite, responded to this reviewResponded 23 February 2017

“ Dear Valued Guest,


Thank you for the information, it helps us to achieve the high standars of quality that our company desires for our valued guests. We are very grateful to have done your vacation enjoyable and we appreciate that you have liked all our services for you. We hope that soon you come back to our hotel, we are always at your services.


With Kind Regards,”

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