After a long day travelling we arrived at Marina Elite. It took us an hour to find our room (receptions directions very poor). Be prepared for a lot of stairs! When we finally found our room we discovered one of the beds hadn't been made up. We called reception who said there was no one to bring any bedding and we'd have to go and get it ourselves. We then took the hilly walk back to reception only to be given an old scruffy looking blanket because they didn't have anything else, hard to believe in a complex so big! I asked for the manager to contact us to discuss this the next day we never got the call. Thankfully a cleaner provided us with a quilt a couple of days later. Generally the complex was nice and clean. Food was ok. Wifi ok at the pools but very poor in reception. TV worked intermittently. Bathroom door kept getting stuck, managed to get this fixed 2 days before we left. Pool bar staff very friendly. Both pools clean and plenty of sunbeds, although the pools were very cold. 10 minute lovely walk to the beach. Town of Puerto Rico 5 min taxi away lots of bars etc.More
- Free Wifi
- Free parking
- Visit hotel website