We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great refurbishment but still needs tweeking”

Hoopers Wilmslow Restaurant
Ranked #52 of 98 Restaurants in Wilmslow
Cuisines: British, Cafe
Restaurant details
Reviewed 17 October 2015

Hoopers is an institution in Wilmslow. The whole store is in the process of a major refit and the restaurant/cafe was first on the list for a facelift. It has certainly worked, ceiling to floor Windows, more light, new furnishings and an extended menu.. Quality of breakfast excellent, scones are magnificent, certainly the best in town, and the atmosphere has improved dramatically. What still needs attention is the pace of the servers. It is slow as stated in other reviews, but very polite and the staff are pleasant. The experience of going to Hoopers is not a snatch and dash self service one, it is a more relaxed experience so be prepared for that and enjoy. One thing they do need to correct is the habit of serving you your drinks whilst your breakfast is freshly prepared. All very well but the 10 mins it takes for the breakfast to arrive means the drinks have been finished, you should be offered a free top up, USA style, if purchasing food. Think about it management, it would become a great u s p for the location. All things equal it is now a much better destination for breakfast or an afternoon or mid morning hot scone. I haven't been for lunch yet so can not comment on the lunch servers. Improve the service and offer top ups and you have a five star product. Well done Hoopers

    • Value
    • Service
    • Food
Thank potsUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (73)
Traveller rating
Traveller type
Time of year
Language

46 - 50 of 73 reviews

Reviewed 15 October 2015

I have been here many times and Hoopers restaurant has never been anything more than a quick 'pit stop' when out shopping. However, today worse than before as the service has gone from slow to snails pace. The offerings are just average and take forever to be made or delivered to table. The new decor is already looking shabby with stains of the green material seating and the tables are placed so that customers bang their heads on the overhead hanging lights. It is now time to find a new venture when out shopping in the area.

    • Value
    • Service
    • Food
1  Thank elaine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2015

The newly refurbished restaurant is now open for business but seems to lack the atmosphere of the old one and the counter display is not as attractive as the old one. That said, the new window elevation is a distinct improvement.. The cooked meals at lunch time are quite good and two types of hot quiche are available.

In the till area, there seems to be one particular sour-faced individual who acts like an automaton with the same amount of inbuilt humanity who could gain much from a course of retraining into customer rapport.

    • Value
    • Service
    • Food
1  Thank supersidful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2015

The newly refurbished restaurant is airy, modern and relaxed with comfortable seating.Great views from the huge picture window, which lets in lots of natural light.
The food was freshly cooked, attractively presented and very good value for money.My husband particularly enjoyed his ham, eggs and chips.

    • Value
    • Service
    • Food
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2015

Recently renovated the restaurant is bright and sunny with plenty of comfortable seating. The food is not for those in a great hurry, but when it comes it is of very good quality. The chips and the curly fries are amazing. Also good selection of scrummy cakes. A good choice for a leisurely lunch, would be superb if they speeded up a bit.

    • Value
    • Service
    • Food
Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hoopers Wilmslow Restaurant also viewed

Wilmslow, Cheshire
Wilmslow, Cheshire
 
Wilmslow, Cheshire
Wilmslow, Cheshire
 

Been to Hoopers Wilmslow Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing