Room: We had red that the rooms were renovated but they are not renovated yet. They are very clean their were some paint patchs on the walls but everything was kept very clean. We had two double beds mext to one another and got a cot for our 5 years old son (it was brand new). We had a safe and a little fridge in the room, filled everyday with one 1.5 litre of water, that's all).
Resort: It is old but very clean they are renovating half of it (this part will become the Iberostar Cayo Coco soon). So half of the resort is closed for renovation. It explains why we were about 200 people max on the resort, that is the wonderful part since it was spring beak!!
Beach: It is great you can walk a long way. The water was beautiful and there was enough place for all of us. Wonderful beach for young children not to deep. Chairs and palapas were always available during the day (pool and beach).
Pools: Very clean but a bit cold, the ocean was way warmer than the pools.
Kidsclub: Never saw it, two clowns came by asking the kids to join them for icecream, but my kids refused. At night, Dana (entertenment team) would do a kids show and the kids loved it.
Food: Again it is Cuba, so don't expect to eat very well. Fruits: papaya, goyave, pinapple, orange, grapefruit, honeydew and watermelon. The rest is caned fruits. Vegetables: Lettuce, cucomber, tomatoes, oignons and the rest in caned vegetables. Meat: fish everyday, steak (very hard) and the rest was in sauce we did not not exactely what it was). Also the pasta bar, my kids ate there the whole week (pasta, tomato, alfredo or meat sauce, oigons, black olives, pepers, ham, bacon, tomatoes). The pool bar offers sanwichs, hotdog abd burgers) for lunch it was a great place. It was not very good but it is Cuba so you must keep in mind that food is hard to get there and they simply have not variaty. But don't worry you'll fond something. Nobody got sick while we were there so that it is the good part.
A la carte restorants: They were a bit better and tastier but again served with caned mushrums, carrots and green beens.
Service: Very good service and wonderful entertenment team. We would go back for the staff.
Show: the shows at night were really good, the dancers are wonderfull. We stayed up until 11pm, something we had never done before and it was worth it.
It is not clear when it will become an Iberostar. But it is not now. the staff told us one part might become a 5 star and the other part 4 star. But everything seems very unclear to them. We havn't been lucky on the weater, since the last 3 days were extremely windy, one day it rainded all day and the other two, we could not go to the beach. Even the beach bar was closed because of the bad weater.
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- Also Known As:
- Nh Krystal Laguna Resort
- Nh Krystal Laguna Hotel
- Krystal Laguna Cuba
- Nh Krystal Laguna Cayo Coco
- Nh Krystal Laguna Villas Resort
- Nh Krystal Cuba
- Krystal Laguna Cayo Coco
- Nh Krystal Laguna Cuba
- Krystal Cayo Coco