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2,324
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484
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2 - 7 of 6,604 reviews
Reviewed 16 May 2021

Animation, cleanliness in room, ocean are excellent.
Don't like quality of food in main restaurant.
Beach parties were excellent.
Good quality of alcohol.
Free WiFi
High price of tryp.
Nice and lovely animation team.

Date of stay: April 2021
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Review collected in partnership with Meliá Hotels International
Thank alenochka05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp Cayo Coco Cuba, Director General at TRYP Cayo Coco, responded to this reviewResponded 16 May 2021

Dear alenochka05;

Thanks a lot for choosing Tryp Cayo Coco to spend your holidays and for leaving a comment in this site. We are pleased to hear that you enjoyed our activities, we Will pass this comment to our entertainment team, they Will be happy to hear it. We apologize because food did not satisfay your expectations and we have passed this opinion to our chef and his team, they are doing a hard work on improving the services. We hope you decide to visit us once again, we are looking forward to receiving you.

Best regards;

Noreida Armas Rojas
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2021

Very nice hotel. Friendly staff. Beautiful location. Excellent cuisine. I liked everything, I will recommend it to my friends. Separately, I note that the hotel has four exits to a beautiful beach. I also liked the excursions very much.

Room tip: The best room with a view of the Atlantic Ocean.
Date of stay: April 2021
    • Sleep Quality
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Thank Vadim_Zhuravskiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp Cayo Coco Cuba, Director General at TRYP Cayo Coco, responded to this reviewResponded 14 May 2021

Hello, Vadim_Zhuravskiy:

Thank you very much for leaving your opinion on the site. It is a pleasure for us that you enjoyed our facility.
Thank you very much for the personal recommendation for friends and future clients, our team welcomes you to this great family that is TRYP CAYO COCO. We recommend you to follow us on our social networks so you can know everything we propose.

We look forward to your next visit.
Sincerely

Noreida Armas Rojas
Resident Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2021

Good location, fun personal , fantastic ocean, good food , happiness in the air, kind people , clean room every day, show programs in the evening was excellent, pool bar , hotel area very beautiful, comfortable weather in April

Date of stay: April 2021
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Review collected in partnership with Meliá Hotels International
Thank ViktoriyaG2508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp Cayo Coco Cuba, Director General at TRYP Cayo Coco, responded to this reviewResponded 9 May 2021

Hello, ViktoriyaG2508:

Thank you very much for your kind review on the site, it is a pleasure for us that you enjoyed our facilities and service on your holiday. Thank you very much for recognizing all our staff. We recommend you to follow us on our social networks so you can be a little closer to us. We look forward to your next visit...

Sincerely

Noreida Armas Rojas
Resident Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2021

One of the best hotels I have visited-Tryp Cayo Coco! Great service, location and beach!I will definitely go again in Trip Cayo Coco! I will recommend to family,friends, colleagues!Wonderful place and people!I love Cuba, I like hotel Trip Cayo Coco!!!

Date of stay: April 2021
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Review collected in partnership with Meliá Hotels International
Thank shashkinam61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp Cayo Coco Cuba, Director General at TRYP Cayo Coco, responded to this reviewResponded 7 May 2021

Hello shashkinam61:

Thank you very much for leaving your comment on the site. We are very pleased that you enjoyed your stay. Thank you very much for recognizing the work of all our staff. We recommend that you follow us on our social networks, so you can know about the activities that we propose. We look forward to your next visit!

See you next time

Noreida Armas Rojas
Resident Director

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Reviewed 3 May 2021

Reasonable quality at a reasonable price.
You shouldn't expect 5 star service, but considering the situation in Cuba, it is quite a normal hotel. The only complaint, probably, is to tourists, a huge number of drunks and smoke everywhere. I believe that drinking alcohol and smoking must be limited from specially designated places and quantity.

Date of stay: April 2021
    • Value
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Review collected in partnership with Meliá Hotels International
Thank Znamav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp Cayo Coco Cuba, Director General at TRYP Cayo Coco, responded to this reviewResponded 5 May 2021

Dear Znamav;

We would like to thank you for choosing Tryp Cayo Coco to spend your vacations and for sharing this comment in the site. We are glad to know you have enjoyed your stay with us and we are sorry you experienced this issue with smokers as we have Non smoking areas in our hotel. As for drinks, we can´t limit the places or quantities as we are an all inclusive resort, we hope these inconveniences will not stop you from visiting us again. We will be glad to welcome you in the near future.

With best regards;

Noreida Armas Rojas
Resident Manager

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