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“Great food; poor service”
Review of Local Roots

Local Roots
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2
Sun, 13/06
20:00
OR
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Ranked #4 of 465 Restaurants in Roanoke
Price range: US$10 - US$35
Cuisines: Contemporary
More restaurant details
Restaurant details
Good for: Local cuisine, Business meetings
Dining options: After-hours, Breakfast, Dinner, Reservations
Dining style: Casual Elegant
Cross street: Memorial Ave
Description: Our roots are fed by a philosophy we call S.O.L.E.: Sustainable, Organic, Local, Ethical. It is a principle that guides us as we decide from whom to source our meats and vegetables. It also informs our beverage program. We prefer working with small wineries, for example, who care not only about flavor, but about their impact on the earth.
Reviewed 4 weeks ago

The food was fantastic but the service was horrible. We first called the restaurant to make reservations and were told that they were booked and then were able to make reservations with OpenTable. We were rudely received by the host as if he was doing us a favor. Initial drinks were served but we were never asked if we wanted more nor was our water refilled. On a positive note, the food was great.

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank michaelmX9641PN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 597 reviews

Reviewed 29 April 2021

Ordered the pork chop. The taste and plating was great, however the pork chop was literally 3 bites. Not worth $25. Wouldn’t return.

Date of visit: April 2021
Thank TravelingPirateX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freedom52585454344, General Manager at Local Roots, responded to this reviewResponded 1 May 2021

Thank you for your review. We're sorry to hear you had a frustrating experience with the dinner plate. We do appreciate you bringing this issue to our attention. Local Roots Restaurant constantly looks for ways that we can meet or exceed your expectations when dining with us and to earn your trust as a preferred restaurant.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021 via mobile

Fantastic dinner. 5 course dinner starting with oysters. The soup with rabbit confit was particularly awesome.

Date of visit: February 2021
Thank richard r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2021

The menu is interesting and perfectly prepared. The atmosphere is relaxed and the staff is very well trained. I will definitely return!

Date of visit: February 2021
    • Value
    • Service
    • Food
1  Thank CarolynQ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2020 via mobile

A night to remember.... Local Roots is our go to restaurant for celebrations and special occasions, and tonight was no exception. The service was terrific. Our server Andrea was prompt, attentive, friendly and knowledgeable. The bartender was very service oriented, and concocted some great mock tails as well for 2 of the family members.
The charcuterie board was awesome, and we ordered some of the fresh oysters as well as house salad and vegetable salad.
For entree’s we had the farro verde, sea bass, Bolognese. Mussels, and the scallops! The food is refined, the service is top notch, and I would highly recommend this restaurant.
The food and experience is high quality, and I would repeat visits for top notch service and food.

Date of visit: December 2020
Thank dougk150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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