Stayed here for 4 days for a quick getaway. The location was perfect-across from the beach and mid-Boardwalk. Our room had a balcony overlooking the beach where we could watch the fighter jets.
The hotel dining room was closed due to COVID but they still served a take away breakfast every morning. The options were plentiful and coffee was always available.More
Embassy Suites
Booking.com
Booking.com
Stayed at the Coastal Hotel and Suites because of the great reviews and all were certainly true. The hotel was very clean and the hotel staff was very friendly from check in to check out. The breakfast buffet was wonderful with many choices from a full hot breakfast to a simple cereal and juice, whichever you desired for the morning. The breakfast greeter, Bonnie was extremely friendly and very helpful if there was anything at all that was needed. All of us in our group commented that we would definitely come back to the Coastal Hotel and Suites on our next visit to Virginia Beach.
Date of stay: July 2021
Dear Courtney,
I am so pleased that your group was impressed with our complimentary breakfast buffet and with the friendliness of the staff. I will be sure to pass along your compliments to Bonnie. We look forward to hosting your group's next vacation to the Virginia Beach Oceanfront!
Sincerely,
Staff and Management
Coastal Hotel & Suites Virginia Beach - Oceanfront
2015 Atlantic Avenue
Virginia Beach, VA 23451
The hotel was very clean and accessible to everything! The breakfast buffet was perfect. The main reason we will be back is the friendliness of the staff. Matthew was very helpful at the front desk. Bonnie is the greeter at the Breakfast buffet. Bonnie holds the door for people going to the beach, says hi to everyone, makes sure you find what your looking for and truly cares!
Dear Dan,
I am glad to hear that you were impressed with the hospitality provided by Bonnie and Matthew. I will be sure to pass along your kind comments to both of them. Our staff looks forward to hosting your next vacation at the Virginia Beach Oceanfront!
Sincerely,
Staff and Management
Coastal Hotel & Suites Virginia Beach - Oceanfront
2015 Atlantic Avenue
Virginia Beach, VA 23451
We had a recent 3 night stay at this location. I will start with the negative, because there was only one. Our room could have used some cosmetic improvements, but nothing that affected our comfort or needs. Other than that, it was all positive. The room and the public areas were clean. The price was very reasonable especially considering the time of year (week leading up to July 4). The complimentary breakfast was quite good and the staff was very attentive to making sure to resupply anything that was running low. The best part however was the attitude of the staff. We did not encounter a single member who was not pleasant, and each appeared to be genuinely concerned that we were satisfied with our stay. The front desk staff was very helpful in assisting us with a particular need regarding parking, and were more than willing to assist us with trying to get a taxi when we ran into an issue with the Virginia Beach trolley. The sales manager was providing a hand during the breakfast hours and appeared to be genuinely concerned when she learned my wife was having health issues following an inpatient hospital stay the previous week and not feeling well enough to go to breakfast (or do much of anything else). She provided support to me with getting some food to our room, and made it a point to inquire about my wife each time she saw me around the hotel for the next 2 days. It's been more than a week since our stay, and my wife is still not feeling well (in fact, she just came home yesterday after another hospitalization). Because she was not able to enjoy herself on the trip, we have already discussed the possibility of another trip later this year once she is feeling better. We will definitely put Coastal Hotel & Suites at the top of the list when booking.
Dear Jeff,
Thank you so much for your kind words. I am so pleased to hear that you and your wife were impressed with the friendliness of our staff and with the complimentary breakfast. I will be sure to pass along your wonderful comments to our sales manager. We wish you and your wife a safe and healthy summer. We look forward to hosting your next vacation at the Virginia Beach Oceanfront!
Sincerely,
Staff and Management
Coastal Hotel & Suites Virginia Beach - Oceanfront
2015 Atlantic Avenue
Virginia Beach, VA 23451
The staff is very friendly and the entire hotel was very clean, even the stairwells. The breakfast was ok and located right in the middle of the boardwalk. The only problem we had was the room we reserved about ten months ago was not the room we got. All they did was say we are sorry. We reserved a room with one bed and a sitting area and when we got there it was a room with two beds. It did not matter to them of our reservation, they just said sorry. It’s a shame but you can’t do anything about it. Other than that we had a pleasant stay and would recommend. Just make sure if you can to honor the reservation. The showers were very very nice, two headed shower!
Dear Guest,
I am happy to hear that you were impressed with the friendliness of our staff and with the cleanliness of the hotel. I am sorry that you did not get the room type you desired. We try to get every guest in the room type they desire but if the hotel is sold out, we may be unable to switch your room type. I am glad that you had a pleasant stay with us and we look forward to hosting your next vacation at the oceanfront!
Sincerely,
Staff and Management
Coastal Hotel & Suites Virginia Beach - Oceanfront
2015 Atlantic Avenue
Virginia Beach, VA 23451
We stayed for a long weekend June 25-28 on the 6th floor. Staff were very nice and the room/hotel was very clean, which was my big concern. Saw employees cleaning all the time. Loved the balcony, which looked directly onto the beach. Right on 21st street/Atlantic avenue with lots of shops/restaurant/activities close to all the action. They had daily maid service, but we did not use it. They also have basic breakfast itmes with waffles, but we also didn't eat there. The indoor pool/hottub looked clean and inviting, but we were there for the beach, so did not use those, either. They had security to prevent non-guests from accessing the facility, and they took their job seriously! We tried to enter the hotel with two friends and their three teenagers to visit our room for a few hours and the guard told us they could not. So we went to the front desk to ask permission and it was granted. I guess they are concerned about big parties and unauthorized people using the facilities. Parking was free and so convenient. We had three days of beautiful weather.
Dear Guest,
I am so glad to hear that you enjoyed your weekend beach getaway at our oceanfront hotel! I am happy to hear that you were impressed with the cleanliness of the hotel. We look forward to hosting your next vacation to the Virginia Beach Oceanfront.
Sincerely,
Staff and Management
Coastal Hotel & Suites Virginia Beach - Oceanfront
2015 Atlantic Avenue
Virginia Beach, VA 23451
