We arrived to the hotel on a Thursday evening, we went to check out the pool & hot tub. The hot tub was broke the first night we arrived but they fixed it the next day. The pictures that were posted online did not match the pictures that were on their website. We had five guest in our room, so we brought a air mattress but we needed extra sheets & a blanket. We went down to the desk & asked the front desk staff & he only gave us sheet, when we asked for one blanket he told us no. The next morning whenever we went to shower there was only 2 towels, so therefore we went back to the desk & it was the same guy from the night before & he told us we couldn't have any. Luckily there was a housekeeping cart left unattended in the hallway that we were able to get three more towels off of it for us to shower. One of the girls with us went back down to the desk because she had forgot to bring her tooth brush & when she asked he laughed at her & never gave her one, she had to run to the gas station to buy one. That night finally a girl was working the desk & she did give us a blanket with no problem when we told her we had asked the man she said that it was probably a language barrier. The other man that worked the desk was Derek & he was awesome very helpful & friendly. Overall it was a alright experience, with me working in the hotel industry for 4 years & working for the Choice Hotels, I know that the service & the room quality was NOT choice standard. In all honesty if we didn't reserve the room on a discounted rate we would have left & went to a different hotel. For sure needs to be updated & cleaned a lot more.
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