We were with a group of 20. Had reservations. Morning of the tour, someone called from office to say they had boat problems and needed to move our mid-day tour to late afternoon. My notion is that this happens fairly often. See previous Tripadvisor posts. I have to wonder if the real reason for the change is that the company is so they are not out the expense of a second trip..., if they can combine into one, cheaper for them.
Crew member on board introduced self as our "on board naturalist." However, her comments and response to questions seemed to be more Wikipedia-resourced than someone with actual degree. Some questions she was not able to answer. Other times she was pretty vague.
The info we got prior to cruise mentioned my ticket covered on board snacks. There weren't any. When we asked about this, the crew member indicated you have to get them from the office BEFORE departure---but no one who works there revealed that.
We did see three whales--in the far, far distance.
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