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“Pleasantly Surprised!”

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Baymont Inn & Suites Tri-Cities/Kennewick WA
Ranked #10 of 17 Hotels in Kennewick
Reviewed 29 September 2017

This review is based on the fact that online it is rated a two star. Please keep in mind this Excellent review is based on this motel being rated a two star.

I was traveling on the cheap and decided to book this Baymont right off of HWY 395 due to the fact it was so wallet friendly.

Was I ever surprised for all the right reasons. Walking in to register I was greeted by a big smile and welcome. The computer gave the desk clerk a challenge but she handled it with a sincere apology and things went really smooth. Upon handing me my key she explained the pool/hot tub hours, free cookies at 6 pm, wi-fi password and breakfast hours. Great front desk experience. Thank you Carol and Tammy. Tammy explained the the motel was under renovation.

Because it is an older motel the rooms are large and bright. Rooms are suites like and include fridge, kitchen area sink and dishwasher.

The mattress was comfy and the bed triple sheeted! :) Bathroom linens were new, thick and crispy. Not tired like some older establishments have.

Breakfast starts at 6 am. Nice light room with flat screen set to the morning news. Waffles, french toast, sausage, biscuits, gravy, 2% milk as well as whole milk, juice, bagels, muffins, toaster for toast, three kinds of cold cereal, and a great selection of coffee condiments. Breakfast included the little things you seldom see such as whip cream and strawberries for the yogurt or waffles!

The location right off of HWY 395 was close to several eating establishments.

Would I stay here again...YOU BET!

Room Tip: Front desk was so helpful that if you explain the type of room and sleeping needs I am sure they wou...
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Shirley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 520 reviews

Reviewed 23 September 2017

We had to change our plans while driving from Glacier NP to Crater Lake NP due to the wildfires, deciding to drive directly to the coast of Oregon to escape the smoke. We didn't realize that you drive for hours with no facilities at all through most of Washington and Oregon. After stopping for gas in Kennewick, we decided to find lodging there and the Baymont Inn was across the street. We got a good rate ($89) for a king size room, and we were clearly told that we needed to walk up to the second floor. The woman at the front desk was so helpful with suggestions of where to eat and directions how to get there. The ice machine had broken and she had bought ice from the convenience store to give to guests. We enjoyed the breakfast buffet in the morning, including make your own waffles, bagels, cereals, juices, sausages, and hot items. We made a great choice staying in Kennewick, as the next day we drove for hours before coming to another "town" with very limited facilities. The morning desk clerk was just as helpful as the woman the night before.

Room Tip: Be aware that there is no elevator.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 September 2017

Thank you so much for taking the time to give our property a review we greatly appreciate it. I am so very pleased that you enjoyed your stay with us. Hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

The hotel is starting to show its age but the staff told its going to have a complete facelift this year. The room are a nice size. All the staff were very helpful and nice to talk to . Breakfast was good (wish they had eggs). Swimming pool area was clean and well kept.

Room Tip: The first floor is one floor down so if you want ground floor take floor two.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 September 2017

Thank you so much for taking the time to give our property a review we greatly appreciate it. I am so very pleased that you enjoyed your stay with us. Hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

This hotel is quiet. It needs updated and it was not the cleanest. The hot breakfast included round, flat egg discs, sausage, gravy, yogurt, make your own waffles, various cereals and breads.
I did feel safe, it's just that our bathroom / sink area had globs of hair that wasn't ours that I noticed right when we walked into the room for the 1st time.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 September 2017

Thank you so much for taking the time to give our property a review we greatly appreciate it. I am so very sorry that you found globs of hair in your sink area. I am taking measures that doesn't happen again and I do hope that you give us another chance. We are going to be doing a renovation very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Ricardo C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 22 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Tri-Cities/Kennewick WA

Address: 4220 W 27th Pl, Kennewick, WA 99338-2800
Phone Number:
Region: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Kennewick
Price Range: $78 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Tri-Cities/Kennewick WA 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Baymont Inn And Suites Kennewick
Baymont Inn & Suites Kennewick Hotel Kennewick

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