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Reviews (179)
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All reviewspublic areaselliptical machinecity hallcinnamon rollsbehind the counterhealthy optionswould stay here againeasy accessfull serviceroom was cleanfree breakfastshower headhotel staffmini fridgetop floorhard boiled eggsseattle area
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11 - 16 of 179 reviews
Reviewed 13 November 2017

I have stayed at this location regularly over many months when traveling for business. They have consistently good and friendly staff and service. The rooms are nice. The breakfast is well done and is the typical Holiday Inn Express fare. I love the cinnamon rolls. They provide a great evening snack service with chips, drinks, etc. that I also enjoy.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Service
Thank Doctor_Woody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy L, Director of Sales at Holiday Inn Express Hotel & Suites Lacey, responded to this reviewResponded 14 November 2017

Thank you for your feedback we do appreciate it and we are happy to hear you enjoyed your stay and our staff we look forward to serving you again in the future.

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Reviewed 9 October 2017

We just returned home from a 5 day trip to the Seattle area We really like the staff and rooms of the hotel. My husband is a spire member, so normally we get upgraded. I wish I could remember all the names of the staff, but one in particular stands out as going out of her way to help us and talk and give ideas on where to go and what to see while we were there, her name Marianne and she works the breakfast area, such a sweet person. We will be back.. Loved the get togethers at night with other people who were staying there and free food and beers.. Cookies too1

Room Tip: might be best to not get the room that is next to the interstate we really didn't notice it, since we were hardly in the room
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Pamela920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy L, Director of Sales at Holiday Inn Express Hotel & Suites Lacey, responded to this reviewResponded 13 October 2017

Thank you for your feedback we are happy to hear your enjoyed your stay and our staff we hope you give us the opportunity to serve you again and thank you for choosing the Holiday Inn Express.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

Clean room and friendly staff. Helped us find restaurants and directions to local points of interest. Because of bad weather and road closures, provided the best directions for getting around town and other sites to see.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank janettown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy L, Director of Sales at Holiday Inn Express Hotel & Suites Lacey, responded to this reviewResponded 4 October 2017

Thank you for your feed back we appreciate you taking the time we are happy to hear the staff was able to help accommodate your needs we look forward to serving you again.

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Reviewed 29 September 2017 via mobile

This was a great experience. The staff was accomodating, funny and nice. The breakfast was actually real, hot, and good. We will be back. I wish all hotels met their standards. Way to go holiday inn! Coming back soon.

Stayed: September 2017, travelled with friends
Thank Horses589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy L, Director of Sales at Holiday Inn Express Hotel & Suites Lacey, responded to this reviewResponded 4 October 2017

Thank you for your feed back we appreciate you taking the time we are happy to hear you enjoyed your stay and our staff we hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

Holiday Inn Express is conveniently located off I-5. Hotel staff were freindly and professional. The hotel is quite and clean. After a good night's rest we enjoyed a great breakfast buffet. Staff even offered us a "to go bag". Excellent bang for the buck.

Stayed: September 2017, travelled as a couple
Thank JimmyGumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christy L, Director of Sales at Holiday Inn Express Hotel & Suites Lacey, responded to this reviewResponded 4 October 2017

Thank you for taking the time and giving us your feedback we do appreciate it and we are happy to hear you enjoyed you stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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