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“The hotel was OK....The wifi in the room was the problem.”

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Ramada at Spokane Airport
Ranked #20 of 46 Hotels in Spokane
GreenLeadersSilver level
Reviewed 10 August 2017

The hotel was OK. The room was clean and the Staff was very courteous. It's close to the airport but we never heard a plane! The complementary breakfast was one of the better we have had...The pleasant surroundings and player piano is a nice touch. My only complaint was the Wifi. We had room 144 and after figuring out how to hook up to the Wifi which is not really as easy as it should be...It turned out we didn't have enough signal to make it work. We had to go out into the hall and nearer the lobby to download our email. When we checked out I mentioned the Wifi problem to the clerk and he said he would get it looked at. I hope the management does fix it because not having Wifi in your room in 2017 is unacceptable.

Room Tip: Ask if you will have working Wifi in your room.
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Oldgringo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaGMgr, General Manager at Ramada at Spokane Airport, responded to this reviewResponded 14 August 2017

Thank you! It’s nice to know there were many aspects of your stay that were great. Like you, many guests tell us the complimentary breakfast was superior to other hotels they’ve stayed in. That being said, I am sorry to hear of the error with the WiFi-- occasionally technology doesn’t work in our favor, but we’re here to help in the event it occurs. We have 24/7 technical support available. On our end, we’re checking the access points to ensure a speedy connection going forward. We look forward to welcoming you back!

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125 - 129 of 2,056 reviews

Reviewed 10 August 2017

Overall my stay was ok. I wish the water pressure for the shower was more adequate. I felt like I was showering in a drinking fountain that dripped. Walls should also provide a more quiet rest. I really like the location and faculty.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank jackiegM7026SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaGMgr, General Manager at Ramada at Spokane Airport, responded to this reviewResponded 14 August 2017

Thank you for your recent stay. I’m pleased to know that liked overall stay, especially our convenient location and the friendliness of the team. On the other hand, my apology for the water issue. This isn’t a typical issue. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue and that is immediately corrected moving forward. Please let us know if you ever experience any concern, and we’ll find a speedy resolution. We’re here to serve you. Thanks again and we hope to welcome you back!

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Reviewed 10 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank 728gwenn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaGMgr, General Manager at Ramada at Spokane Airport, responded to this reviewResponded 14 August 2017

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Reviewed 10 August 2017 via mobile

My mom, niece, daughter and myself got bumped off our flight that morning and were given a voucher from the airlines. We were exhausted and irritated. When we got to the Ramada, we were treated with such kindness, I can't thank them enough. That morning was total hell and the gentleman that took care of us were so kind. The driver and bag handler Phil, was the sweetest person ever! We were moving across the country and had 3 cats, a dog, and a ton of luggage. He graciously cared, packed and moved it for us wherever it needed to go, including loading it the next morning to fly out. Not to mention taking me to run errands because we needed to get pet stuff again. I can't say enough good things about Phil and the overall kind and wonderful staff. I would happily go back!!!

Stayed: October 2016, travelled with family
Thank BethanySwank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaGMgr, General Manager at Ramada at Spokane Airport, responded to this reviewResponded 11 August 2017

We know that a great hospitality experience starts with people! Thank you for taking time to review and for remarking on our helpful team. I can’t imagine how stressful that must have been! So pleased that everything went smoothly once you were in our capable hands. Phil will receive recognition for exemplary service. He is an asset to our team! Thanks again. We hope the rest of your trip and relocation were successful. Best wishes for many happy years in your new location!

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Reviewed 8 August 2017

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Mary W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaGMgr, General Manager at Ramada at Spokane Airport, responded to this reviewResponded 11 August 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada at Spokane Airport

Address: 8909 W Airport Dr, Spokane International Airport, Spokane, WA 99224-5354
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Spokane
Price Range: $121 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada at Spokane Airport 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hot breakfast buffet complimentary with each room every morning from 6am until 10am. If you are leaving prior to 6am we have a "breakfast to go". Our full service hotel has Remington's Cafe, Dining Room and Lounge - something for every appetite - or order room service from the comfort of your room. We have an indoor pool, seasonal outdoor pool, Jacuzzi, wading pool, work out facility, free WI-FI, free business center, free shuttle to the airport and express check out. Our 100 foot water slide is located at our indoor pool, but note, it runs only with a lifeguard so please ask the reservation agent about days and times for our slide. We are the only full service hotel just a few steps from Spokane International Airport baggage claim and rental car area. A quick walk or call for our complimentary shuttle that runs from 4am until midnight. ... more   less 
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Also Known As:
Ramada Spokane Airport And Indoor Waterpark Hotel Spokane
Spokane Ramada

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