When we arrived at this hotel we were pleasantly surprised by the nice rooms. However, the room was like a sauna and took over 2 hours to cool down. That would have been no big deal if we had not arrived at 9:30 at night. They seemed very organized as they had our room keys already made as we had a reservation so I think they could have cooled the room as well. The room was very nice and the bed was very comfortable. The remote only controlled the cable box so the television had to be manually controlled. I also got a room for the kids and the sauna was the same situation except their air conditioner stopped working and the room did not cool until 2:00 AM with the window open. Had they not been on the second floor it would have never cooled as they would have kept the window closed. They also were very busy that night so when breakfast came around they kept running out of things. The breakfast was very good but they did not stay on top of it.