Check In process took forever, and the front desk's attitude was not great. After check in, I noticed the front desk had authorized my card for two rooms, rather than one. After calling to figure out why this happened, their customer service was terrible, told me that they would reverse it but they could not make it up to me at all. Told me there was nothing they could do. The room had no closet to hang anything, and the bathroom was disgusting. Hotel is not in good condition and not worth anything. Check out process took 20+ minutes, as we wanted to split the bill between two cards and the front desk agent did not know how to do this. Don't stay here.
- Official Description (provided by the hotel):
- Check in any time day or night at Super 8 Union Gap / Yakima Area hotel near Interstate 82 and downtown Yakima. After a restful sleep, get off to a great start with free SuperStart continental breakfast. Make use of free high-speed Internet access to check the weather and look up local attractions. Go for a swim in our heated indoor pool before heading out. We offer free large-vehicle parking, free coffee in the lobby at all times and a guest laundry. Non-smoking and handicapped-accessible rooms are available.Our pet-friendly Union Gap hotelis located right next to Yakima’s largest shopping mall. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Union Gap/Yakima Area Hotel Union Gap
- Super Eight Union Gap