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“Spectacular Views!”
Review of Sun Mountain Lodge

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Sun Mountain Lodge
Ranked #4 of 8 Hotels in Winthrop
Certificate of Excellence
Reviewed 2 August 2017 via mobile

My husband and I stayed in a standard room in the Robinson Lodge at Sun Mtn. Lodge and it was way above "standard"! We spent our days hiking and so enjoyed coming back to our clean, cool room and comfy bed. The looked at the pools that seemed very clean and had plenty of chairs available. The pool near the main lodge had the most kids in it--I think most families stay in that area, so if you want more quiet stay in the Robinson or Gardner Lodges. The food we had at the bar and grill and main restaurant were very good--both establishments also have spectacular views from most tables. We did the Cowboy Dinner with wagon transportation ($70/pp) which was fun. I read other people say "must do", but I'm not sure I'd go that far. The ride was dusty and the food was pretty good, but if you're looking for an experience, then this is something you could do. The Activities people were helpful with hike planning. It's obvious, but get hiking early because it gets HOT early here! I will definitely be coming back here!

Stayed: August 2017, travelled as a couple
Thank latte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this reviewResponded 3 August 2017

Thank you so much for giving us your fantastic review. We're so glad that you enjoyed your recent visit and we would love to have you come back again soon.

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26 - 30 of 541 reviews

Reviewed 31 July 2017

We went to Sun Mountain for a short, birthday vacation. We stayed in one of the Mount Robinson rooms, which had a great view of the surrounding mountains and a deck with a small table and two chairs. It was wonderful to sit out there at the end of the day and have a glass of wine. The facility has a couple of pools, a tennis court, a horseshoe pit, small playground, horse rides and lots of trails to walk or mountain bike. There is also a game room with a ping pong table, a pool table and a foosball table, which was a lot of fun; and a library, gift shop and lovely lobby area. There are 2 restaurants; a more casual one with a wonderful view and a more fancy one with a wonderful view. The fancy one didn't seem to have any people at dinner, including us. The menu just didn't appeal to us and maybe that was the case for other people as well. They did serve breakfast there which we had, and that was very good. The inside of the rooms were nicely appointed and had a mini bar that was well stocked with food and drink. We really enjoyed our stay except that road crews were applying chip seal on the road up to the lodge (about 8 miles from Winthrop), so that was a real pain and our car got a little beat up because of it, but that wasn't the lodge's fault. Other than that, it was a wonderful trip.

Room Tip: Mount Robinson Room
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Teri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this reviewResponded 1 August 2017

Hi Teri,

Thank you so much for your kind words, and for staying with us at Sun Mountain! We're so glad to hear you enjoyed your time with us, and we really hope to see you again in the future. Thanks so much and have a great day.

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Reviewed 27 July 2017

We stayed in a Mount Robinson Room this year and loved the scenic views from our room! Deer would wander right up to the balcony and you can spy snow on peaks hundreds of miles apart. Breakfast specialty is the eggs benedict which we ordered every day. Well, I also got a huge whole wheat pancake too - yum! Two warm whirlpools and two cool, but not cold, swimming pools all with views over the valley. Also a spacious and well stocked game room, library (with lots of books in German). Outside activities include horse rides, trails, bikes, tennis courts and horseshoes games. A little playground for the tots.

Room Tip: If you like trails, take your bug spray! No TVs in the rooms but internet is good. Check highway con...
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jules M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this reviewResponded 1 August 2017

Thank you so much for your kind words. We're so glad to hear that you enjoyed your stay with us, and we really hope to see you again in the future! Thanks so much and have a great day.

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Reviewed 26 July 2017

We went for a Friday through Sunday stay just prior to the 4th of July rush. With four lodging options available, we selected a suite in the Mt. Robinson building based on the website room description using words like ‘luxury’ and ‘elegant’. In addition, when my wife had called and spoke with reservations, she was told that this building was typically for adult couples. The rep also said that of the two pools, the one near our building was also geared towards adults. Upon our arrival, we were able to do an early check-in that was smooth and without issue. We then drove down the road to the Mt. Robinson building. Our well-appointed suite was exactly as described with a large living room with a dining area, a comfortable size separate bedroom and a very large bathroom. The view from our small patio, just like from the main lodge and restaurants, was magnificent. And yes, definitely the romantic getaway we wanted.

Unfortunately, since this was a last minute plan we could only get the suite on the first floor. But, no problem we thought since the building was geared towards adults….or so we were told. Fast forward to the pool later that afternoon for a quiet respite of sun and water. We joined 3 other adult couples lounging at the pool nearest our building. Perfect setting, that is until the couple with their eight or nine year old daughter arrived. It became immediately evident that taking a nap or reading was out of the question. Within 15-minutes we had had enough of the child running around and loudly squealing as she continually jumped in and out of the water. As we left, so did two other couples. We all exchanged comments of being disappointed.

That evening, we went into Winthrop for dinner but stopped in at the lodge’s Dining Room for a fabulous dessert. Returning to our suite, we quickly realized that our quiet intimate evening was going to be drowned out by the running and jumping of the child in the suite above us. Stepping onto the patio with the hopes of those above us quieting down, we were met with the same squealing as at the pool. Yes, the family was directly above us and the little girl was doing what kids do on a vacation—having fun! Unfortunately, it was happening over our heads. By 10:00 we had had enough and my wife called the front desk. The clerk was very apologetic, stated repeatedly that they ‘try not to put families in that particular building’ but that she was unable to do anything. We listened to the running and jumping for another 10 or so minutes and my wife called back and asked that we be moved right away. The clerk said nothing was available and again apologized about ‘children typically not staying in that building’. My wife then firmly insisted that the clerk call the family and tell them to please settle their daughter down. Five-minutes later we were met with a welcome silence.

The following morning my wife spoke with LeAnne, the front desk supervisor who could not have been more gracious, accommodating and apologetic. LeAnne went above and beyond in her sincere and friendly conversation with my wife. LeAnne had wanted to give us an envelope on behalf of the lodge but my wife declined because she did not feel right about accepting whatever was contained inside. The gesture alone was sufficient for us.

The only other negative was that I could not get cell phone reception in our room. Upon our arrival I had called the desk about this and was told to come up to the lodge and stand outside at the flagpole since that was where the best reception for Verizon service was. This is not what I expected from the lodge and if their intention was for people to be ‘unplugged’, it should say so on their website.

Overall, the lodge is lovely and the many low impact-hiking trails offer fantastic scenic views. If we return, we will bring our children and young grandchildren for them to enjoy the amenities. But, when we want a quiet ‘adult’ getaway, we will look elsewhere.

Room Tip: Top floors for reduced noise
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank DP49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this reviewResponded 2 August 2017

We're so sorry to hear your stay wasn't as relaxing as possible, and we appreciate your review. As you know, we try to put families in other areas of the resort, but it cannot always be accommodated, especially during the extremely busy summer months. We really appreciate your feedback, and hope you are able to give us a second chance to wow you in the future. Thank you very much for reaching out and have a great day.

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Reviewed 15 July 2017

Beautiful view from our room overlooking the pool and mountains. The pool and hot tub were great. The room was updated, clean and quiet. The lodge was well done. Very open and inviting. The staff was great. The staff in the activities shop was great. They took care of signing us up for the cowboy dinner/trail ride. They made sure we all got horses. You have to go on the trail ride and have dinner it was amazing. Beautiful views, friendly staff, and great food. Even live music. We will be back and stay longer next time. Thank you!!! Don't stay anywhere else in Winthrop.

Room Tip: Cowboy dinner and trail ride. Must see!
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  • Stayed: July 2017, travelled with family
    • Value
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Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this reviewResponded 28 July 2017

Hi Jon,

Thank you for taking the time out of your day to write your review for us. We're so happy that you loved everything about your visit and we appreciate the kind words. We hope you come back for a visit very soon.

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Additional Information about Sun Mountain Lodge

Address: 604 Patterson Lake Rd, Winthrop, WA 98862
Phone Number:
Region: United States > Washington > Winthrop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Winthrop
Price Range: $209 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sun Mountain Lodge 3.5*
Number of rooms: 112
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Also Known As:
Sun Mountain Hotel Winthrop
Sun Mountain Resort
Sun Mountain Winthrop

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