I had to get a room here in mid February because I lost power and had no heat. A big part of the state was without power and I had no idea how long it would be out. Rooms were booked up in my area, and I had two dogs, so my options were limited. I booked this room which was an hour away. I booked for three days because I didn't know how long I would need it, and knew that everything else was booked up. I checked in around 6 pm on February 17th. My son called me that night and told me that the power was back on. I told the lady at the front desk my power was back on and I didn't need the room for the next two days. She said ok. I left at around 7 in the morning.
I get my credit card statement and they charged me for all three days. I called and spoke with Nicole who refused to refund the two days I didn't stay. She also refused to say whether they re-rented the same room.
DO NOT TRUST THESE PEOPLE WITH YOUR CREDIT CARD INFO!
I was vulnerable and needed a room badly. They took advantage of it. Sleazy business.More
- Free Wifi
- Free parking
- Fitness centre