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Reviews (719)
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All reviewsdouble treecookiesbreakfast buffetomeletnice hotelrestaurants and shoppingenjoyed my stayupon checkbusiness tripbluemound roadnice staybooked this hotelhot tubstaff was friendlynice areawould stay here againfront desk staff
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22 - 27 of 719 reviews
Reviewed 6 January 2018

Maybe i should just finally learn after previous stays in one, but yet again another tired worn out DoubleTree. I think slowly Doubletree is turning into Hiltons budget chains, none of the locations are new or even updated. The place was clean and the staff was very nice. The bathroom was in desperate need of a renovation. The toilet is probably older than i am and didn't have a matching top. The carpets are warn out and the decor is dated. Mattress is old and the pillows are terrible. But the price was nice, so i guess you get what you pay for. Hotel is a bit off of the interstate, but it has tons of shopping and restaurants close by. Compared to other Hilton branded hotels, this brand is just average.

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank kyle20b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this reviewResponded 8 January 2018

Dear kyle20b,

Thank you for staying with us and submitting a review. I am very sorry you did not have a better experience and appreciate that you brought these issues to our attention. I assure you I will discuss this with the appropriate staff.

I hope you are having a pleasant winter!

Sincerely,
Greg Fugate
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Found this hotel when our reservation was messed up by another hotel. They were very helpful and accommodating. Extremely clean hotel. Very friendly staff. Great value for the money Breakfast was very good Room was extremely clean and comfortable. Good location with lots of things to do in the area

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank IllinoisSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this reviewResponded 8 January 2018

Dear IllinoisSmith,

Thank you for choosing our hotel and submitting your review. It's really great you enjoyed your experience here and we also enjoyed having you as our guest.

I hope you are enjoying winter!

Sincerely,
Greg Fugate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

We were one of five families that gathered at this hotel for a family reunion. We were able to rent a board room that was on the same floor as all our guest rooms, and it was a perfect setup for us. We all also enjoyed the breakfast buffet the next morning.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank J5066TDbarbarap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this reviewResponded 2 January 2018

Dear J5066TDbarbarap,

Thank you for choosing the Doubletree and submitting a review. It's great your family had a nice experience and we're excited to host you again next year.

I hope you are having a great winter!

Sincerely,
Greg Fugate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

We had to travel on Christmas Eve and stayed in Brookfield overnight. Hotel was comfortable, clean and quiet. Great rate, probably due to being very empty. Christmas morning nothing was open for a quick breakfast but we didn’t want the whole whole buffet they had. It was understandable.

Stayed: December 2017, travelled with family
Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this reviewResponded 2 January 2018

Dear Roger K,

Thank you for staying with us and submitting your review. I'll make sure to share your nice comments with our crew.

I hope you had a great Christmas!

Sincerely,
Greg Fugate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

This was our first visit at a Doubletree.... and the last. The room a/c air smelled musty, there was mold/mildew in and around the shower. The odor in the hotel was musty, not fresh or welcoming. The elevator walls were filthy. It took forever to check in due to slow computer. I'll stick to Hampton Inn.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this reviewResponded 21 December 2017

Dear Donna B,

Thank you for staying with us and submitting a review. I am very sorry about the problems that occurred and I would really appreciate it if you contacted me at the hotel so I can discuss this with you.

Sincerely,
Greg Fugate
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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