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“Outdated and smelly”

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Country Inn & Suites By Carlson, Germantown
Ranked #1 of 4 Hotels in Germantown
Certificate of Excellence
Reviewed 19 January 2016

Stayed here the night of a company party next door. Staff was ok. Room smelled and looked like the 80's. Old carpet, mold on the shower curtain and noisy, inconsistent heat. Seems that the staff turns a blind eye to the practice of one couple with kids renting a room, then one by one other "friends" with their herd of kids show up and the pool area stayed full and noisy till midnight. Then kids ran all over the halls till 1 am. suggest adults only pool hours after 9 pm like most other chains do.

Room Tip: Stay away from the pool area.
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  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, Manager at Country Inn & Suites By Carlson, Germantown, responded to this reviewResponded 7 September 2017

Thank you for taking the time to review our hotel. All feedback is valuable. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

Thank you,
Management

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157 - 161 of 333 reviews

Reviewed 14 January 2016

  • Stayed: January 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Jerry F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Roberto P, Manager at Country Inn & Suites By Carlson, Germantown, responded to this reviewResponded 7 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 January 2016

  • Stayed: January 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Kathie P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Germantown, responded to this reviewResponded 19 January 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 January 2016

Excellent recommend this motel!
Great room, bathroom, whirlpool, breakfast had good variety of selections. Clean inside and out. Very pleased to stay here anytime.
Fast check in and check out!
Liked the colors in the room!

  • Stayed: January 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, Manager at Country Inn & Suites By Carlson, Germantown, responded to this reviewResponded 7 September 2017

Thank you for taking the time to review our hotel. All feedback is valuable. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

Thank you,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2015

  • Stayed: December 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank ZZZZZZZZ87
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Roberto P, Manager at Country Inn & Suites By Carlson, Germantown, responded to this reviewResponded 7 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Country Inn & Suites By Carlson, Germantown

Address: W188N11020 Maple Rd, West 188 North, Germantown, WI 53022-3847
Phone Number:
Region: United States > Wisconsin > Germantown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Germantown
Price Range: $110 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Germantown 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn & Suites Germantown Hotel Germantown
Country Inn And Suites Germantown
Country Inn Germantown
Germantown Country Inn

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