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Fairfield Inn & Suites Gillette
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Reviews (191)
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All reviewswater parkindoor waterparklazy riverfront deskalberta canadaeating breakfastminor issuenice bonusmake your own waffleshot tubfree breakfaststayed one nightsitting areabreakfast selectioneasy accesswe've stayeddevils tower
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Reviewed 20 September 2017

We stayed one night. Room 128 was clean and looked new. It was a strange layout. Long entryway, but then small sitting area with a desk and sofabed in the corner, then a partition for the queen bedroom. The sofabed was twin-sized, so for a family of 4, it was tight, but the hotel was sold-out. But for one night, the room was fine.

We used the water-park access. There were no towels available. One of the water slides was closed and had caution tape over the entry opening and the end of the slide, however, there were teenagers that were going through it anyway, walking through, sliding through it (even though there was no water). There were no lifeguards or people attending the water park, so we informed the front desk, but I believe they're not affiliated with the water park and has separate mgmt.

The hotel staff was very nice, and even made sure that breakfast was ready right at 6am, bc she knew that the majority of guests were leaving early the next morning and wanted to make sure they had breakfast. Overall, the hotel is in a good location with a TON of restaurants and stores nearby, and based on one night, it was a good hotel.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir F, General Manager at Fairfield Inn & Suites Gillette, responded to this reviewResponded 31 January 2018

Hi Stephanie F,

I would like to thank you for taking time to provide feedback for The Fairfield Inn and Suites Gillette.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

The front staff was very friendly! The room was nice and in good condition. The pool area could really use a facelift. It was kind of dark and dreary. The breakfast was very good and I feel like we got our money's worth.

Room Tip: We have three kids so we paid about $12US extra and got a sofa bed in a separate little room and that was good.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank kmanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

Nice clean hotel with friendly, enthusiastic staff. Great location with restaurants nearby.
We really enjoyed our time in Gillette and would like to return to visit longer. If we do, we will stay here.

  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank aspenbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

We stayed overnight at this Fairfield after a visit to Mount Rushmore. The hotel was clean, the staff was friendly and helpful, and the indoor waterpark (shared with the hotel next door) was so much fun for my kids! Also, the hot tub was huge and a big plus. We were pleasantly surprised by this hotel. It seemed to be extremely well run and taken care of. We ordered Jimmy John's for dinner and the driver delivered it right to the hotel room.. nice bonus for a small town/city. My kids LOVED the chocolate chip cookies, complimentary at the front desk.

Room Tip: We stayed on the first floor to be right near the waterpark.
  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank TRF1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

Honestly, we had no idea where Gillette, WY was when we booked this, we were just looking for a place to stay during some travels out west. But we experienced great service here from the front desk, had a really nice, clean, and quiet room, and I thought I should go on record with it. We really enjoyed our stay here and found Gillette to be a nice town.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Service
Thank RoadJunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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