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Reviews (73)
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All reviewsno elevatorindustrial areagarden levelwafflesdecent valuerec centerplace to staybiscuits gravyquiet locationhot itemsbed was comfortablestaff was very friendlyrampcerealmoteldeskfridge
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5 - 10 of 73 reviews
Reviewed 3 March 2018

The room was fine and the breakfast was mostly white. We forgot an item in the room and it was quite the headache to get them to send it to us. I understand they were concerned about liability, but it was not a good way to start our trip.

Stayed: January 2018
Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

We purchase a two-night stay for our traveling son. Not only did they refuse to allow him to stay without the physical card present (they said was policy) but they also wanted him to give them $150 cash or go to Walmart and get a $150 visa card to stay in the room. We know for a fact that this policy of having the card present is not accurate or can be waived because we have purchased hotels for family members on various occasions. They were unwilling to work with us and still tried to charge us for the nights stay even though they turned my son away! And refused to work with us.

  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank jkc135r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
522marissaf, Guest Relations Manager at Quality Inn, responded to this reviewResponded 23 February 2018


For the safety and security of our guests, we do require a valid government issued photo identification, and a valid credit card to check in for the room. I can assure that any reputable hotel establishment does; or they are simply not doing thier jobs. We require the credit card for incidentals, and to ensure that if any room damages occur the credit card holder would be responsible for those damages. If you do not have a credit card, we also take a 150.00 cash deposit. As explained multiple times to you and the party checking in for the room the cash deposit is in lieu of a credit card hold. This is only a security measure in case any room damages occur. For example smoking in a room, (the property is 100% non smoking) . The deposit is 100% refundable in the morning after the guest has stayed the night, and no room damages have occured. The party checking in was not the name on the reservation, and had no valid ID or credit card to check in. He also had 2 cats that he did not want to pay the pet charges for. The party was informed we would need a valid ID, and valid credit card to check in or a 150.00 refundable cash deposit. The party then left the front desk.

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Reviewed 4 January 2018

For a very modest price we thought this hotel was exceptional in cleanliness and in a quiet location. Breakfast was adequate and staff very friendly and attentive. Snowy cold night and the room was warm.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
522marissaf, Manager at Quality Inn, responded to this reviewResponded 12 January 2018

Thank you for your review and your stay with us. We would love for you to come back for return stays with us anytime you come back to Gillette, WY...

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Reviewed 24 October 2017

This hotel was exactly what my girlfriend and I needed for some rest on our cross country trip from British Columbia to Ontario. The hotel price was right in our budget and met all of our needs. Location was a little ways off the I94 but was easy enough to locate with quite a lot of signage. The unlimited complimentary breakfast in the morning was amazing with a fully stocked set of scrambled eggs, bacon, etc. Parking was a little tight in the hotel as it shares a lot with a neighbouring long term rental motel. We were lucky as it didn't seem like a busy night so we had no problems with finding a spot.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Nate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Of all the hotels we've stayed at over the years, this one had the cleanest room. Breakfast was good, the staff attentive. The Wi-Fi was also great. Only downside was the ice machine was broke, so had to go to the desk to get ice. No real problem.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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