We spent two nights at this Inn. The room is very basic, it has a refrigerator and a ceiling fan and a TV which we could not get to work. In the lounge there is a microwave but no cups, utensils, etc as well as bottled water.. At times there was a staff member present but most of the time there is nobody at the front desk.. It is located very close by to the town where you have tourist shops and only a few restaurants (you must check what their hours are): Bamboo Restaurant, Kohala Coffee Mill, a Mexican restaurant, and an organic market that offers food. In Kapa'a there is a Chinese restaurant, Rainbow Restaurant. Across the street from the Inn there is a large supermarket. Take a short drive to Pololu Lookout. On the way there, on the left side there is a food truck called Fresh off the Grid that offers all kinds of food, worth a stop.
I do not think there are any other hotels in this town.

We have stayed here many times over the past 10 years. The rooms are clean and comfortable. We enjoy bringing our breakfasts to the courtyard and relaxing into the morning in the comfortable chairs of the open parlor. As an older hotel sometimes noise travels too easily. The staff are kind and sweet. The location is just right for us: downtown, not far from Pololu Valley, beaches, and whale watching. It's a lovely place to slow down and to assimilate the spirit of Hawaii.

Bugs, Bugs, Bugs. The place is not taken care of. My company personal thought it would be cool but because it's the only thing for miles to stay, it worse than any hostel. No clean anything. Rude Employees. Outrageous prices. They've seen cleaner condemned buildings. What a joke. Never stay here. Drive to the south along the coast. Much better bang for the buck.