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“LOBO DEL MAR - local style and aloha”
Review of Lobo Del Mar

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Lobo Del Mar
Ranked #41 of 43 Tours in Hilo
Reviewed 30 June 2012

WOW! what an amazing family business !! I felt safe and looked after with this group.We found them by taking an excursion with a cruise... we booked with them the following day because we had such a great time. The whole family is involoved in keeping you entertained, educated and happy. By land we learned and hiked through craters learning history and hearing stories .... by sea we found manta rays, dolphins and a beautiful day in Hilo. My group even had a small kine emergency that the family happily and quickly got us to where we had to go! They still when out looking for more dolphins so that all passengers were satisfied. THey even sent us pictures from the day after! We made memories and friends that day.....
You will leave your adventure with them with an unforgettable and authentic experience. Support this local family owned business, they went out of there way to make sure we were taken care of and I would absolutely work with them again. ALSO - DEAF FRIENDLY... animated and accomidating!!! Keep it up ohana

-Abigail (maui)

Thank Abigail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 January 2012

We booked three seats on a boat named Pro Cat by Taco Del Mar LLC. We drove 2.5 to 3 hours to the opposite side of the island to the area where the boat was. Check-in time was 5:00 and departure time was 5:30 for the sunset tour. We arrived about 4:30, saw the boat in the parking lot, and looked around the area for 20 minutes before going to the boat. As we arrived at 4:50 (10 min. before check-in time), the boat was being moved to the launch. We followed to the launch and watched it zoom out into the harbor.

We asked the man who was with the boat trailer what had happened. He tried to convince us that a much smaller boat with two lawn chairs per side duct-taped together for seating was the boat we were supposed to be on. He did finally admit that he had taken two other people instead of the three of us, but that we were to go out on the smaller boat.

Luckily, one of the boat's motors was not working so the driver of it was not willing to take us out. The man with the boat trailer had done some fancy talking to even get the man with the smaller boat to consider taking us. He lied to us and tried to get the other man to go along with the lie.

We called Lobo Del Mar LLC and were told that the captain of the Pro Cat and the man with the Pro Cat's trailer had both made errors and we would be refunded as of that night. It is nine days later and the refund still has not shown up to my credit card company.

The actions of the people we encountered leave us with no confidence in the credibility of this company. BEWARE!

6  Thank Kandy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

This family owned and operated group is fantastic. They were not only knowledgeable but friendly and made us feel a part of the family. They went above and beyond the norm to ensure that the things we wanted to see and do became a reality. I can't say enough to describe our experience with Lobo del Mar.

3  Thank skhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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