The room (2287) was spacious with a comfortable bed and a good-sized bathroom. There were convenient plugs for charging electronic devices. It may have been the configuration of the room off to right side of the hotel on the 2nd floor (we had a sliver of an ocean view from our balcony), but the nightstands were set back from the bed, so that we had to turn awkwardly to reach water, our phones, etc. Also, when you turn on the bathroom light in the middle of the night, it floods the bedroom and wakes up the other sleeper. Other good things: free parking, awesome views from the restaurant/bar area, nice staff. Beware hidden fees, such as the resort fee ($30/day plus taxes) that we only found out about on check-in. Now if you are the kind of vacationer who wants to take hula lessons or the other activities covered by the resort fee, this is the place for you.

LOVED this trip to the Marriot Waikoloa Beach. We've been to the area before and visited this Marriot, but I am glad we did an extended stayed this time. The resort is updated, rooms are clean and well appointed with really comfortable beds and bedding, and all the in-room amenities you need. Most rooms have a view of ocean, even if they are listed as "pool view" (which overlooks the ocean!!) I'd like to give a special SHOUT OUT to Kathy, the concierge. She was AMAZING!! She organized and reserved activities for us including an ATV Tour, Golf outing, and reservations to restaurants. Now, could I do this myself? Yes, and I usually do, but I have to say that meeting Kathy made our trip easier and more fun. She suggested tours we would not have found and made reservations a SNAP. We got really good tables at the restaurants and I do believe it was because she made them. She was extremely fast, friendly and totally GOT what we wanted. THANK YOU KATHY!! Back to the resort... it is one of the few that has an ocean BEACH (Hilton does NOT) and the pool overlooks the beach. Wonderful walking paths along the ocean and the property and an open-air-but-covered restaurant - Hawaii Calls. We ate several meals here and they were all good-to-exceptional. Breakfast off the menu fantastic and all the fish meals awesome. Taste of Hawaii Pizza fabulous and the drinks and cocktails awesome - even the NO PROOF options! Very fun and fresh. If you want to go off-property, there is the Kinds and Queen Shopping areas within walking with good shops. We did grab-and-go food from the ABC Gourmet and it was all very good. Short drive to other beaches and into Kona. We did tour a few other hotels and villas while we were there, and concluded that we'll come back to the Marriot Waikoloa. See you next time! Highly recommend.

The room was generous and lovely. The view was great, but there were some unforced errors. We called the engineer about the air conditioning and it had to be set to 50 to get the room down to 69. Next, (this is weird) the cold water came out warm or hot. They made a slight adjustment, but it was never completely right. The explanation was that because we had the top (6th) floor, the pipes were overheated and the results was luke warm water out of the cold spout; weird, Last and by far the most frustrating, was that the battery enabling key entry was completely dead; so dead the maid and security use their pass keys when asked. The result was we had to wait 20 minutes to get in the room and another 30 minutes while they changed the battery. Was it a bad break, or just ignoring the possibility that this could happen. Frustrating when you're in prime vacation and your goal is to get IN and OUT of the room as soon as possible. Proper resitituion was made and they gave us checkout to 4 PM which was helpful as we had a midnight fllight. It should be noted that some customer service folks (note Debbie) were much more helful than others.

On the other hand, the property was in great condition, looked and looked world class on entry. There were 3 pools, including a beautiful water slide, infinity pool and hot tubs. The beach access was excellent as with a little park and eco walk separating the property and beach. We rented a shaded cabana for a half day on the beach and it was beautiful. It was enhanced by the beauty of the beach and the quality of the beach and wather as well.

The hotel was located across the street of King Shops and Queen Marketplace. Location was excellent. Great for walks and improvised hikes around the Waikoloa district.