This resort is in a very convenient section of Kauai, close to shops and restaurants. The staff was wonderful and extremely friendly. Kiki was a big help in trying to decide on what attractions to visit.More
- Free Wifi
- Free Parking
The office staff and customer service staff were great. The worst part? Air conditioning units within 3 feet of the pillows on the beds, and 2 feet away from the couch in the living room. Whoever designed these units did a lousy job.
Aloha! Mahalo for your rating and for taking the time to share your feedback. We apologize for the inconvenience that you faced with our air conditioners. Mahalo for bringing it to our attention and we will look into better solutions. Otherwise, We hope that you enjoyed your stay with us and we hope to welcome you back soon. Mahalo, Tamara
We were very happy with our experience at Banyan Harbor. While a bit dated inside, the unit we had was roomy with two floors, two bedrooms, 1 1/2 baths and a full kitchen. There was plenty of room for us to be together or apart. The lanai, while nice, faced the parking lot so it wasn't a place we founds ourselves hanging out.
The location was great. We drove a lot on Kauai and being in Lihue was perfect whether we wanted to head north or south. The pool was also comfortable and except for our last day where we spent several hours killing time after we had checked out of our unit, we mostly it had to ourselves when we visited in the later afternoon/early evening. We appreciated that the resort staff let us use the pool and towels after checking out as by that time we were done with driving around seeing things and really wanted a day to just relax before our flight home.
Kiki, the concierge, was very friendly and funny and always happy to provide us with info. We really appreciated that she let us borrow boogie boards, a cooler, and snorkel masks. Overall, Banyan Harbor was a great value and clean and comfortable with a great location. For the true resort experience, we walked over to the Marriott across the street for drinks. Banyan Harbor is more my speed (and budget!).
Mahalo for your wonderful review and rating of our property. We are glad that you enjoyed your stay here and hope to see you again in the near future. Mahalo, Tamara
Stayed here for 5 days. Very nice, central location to drive all over island.
Buy auto fuels at Costo if you have a card, about $0.50 per gallon cheaper
Nice and comfortable with 2 bedrooms and 2 bathrooms- air conditioning also. Would come bsck
Mahalo for the review. We are all very glad that you enjoyed your stay with us and we look forward to you visiting us again.
A Hui Hou,
Hotel located right across from Beach and a two shopping "malls". Bars, beach, restaurants and shopping all within walking distance. You don't even need a car! Very comfortable suite; I stayed in a two bedroom two bath which also had a pull out couch. Staff are very friendly and helpful. All areas very clean! I liked the fact that they have designated smoking areas.
Aloha! Thank you for your great review and rating of our property. We are glad that you enjoyed your stay at Banyan harbor. We hope to see you again in the future. Mahalo, Tamara
We stayed at a "1st" floor unit with a little staircase to go a few steps up.
The place is located in a very convenient area, which alone was a big plus for us.
The room was clean and well equipped.
So surprised that bathrooms were both spacious, both had a bathtub and the sink counter was very wide. Plenty of bath towels.
Note:Maybe traveler with someone needing a ground floor should contact the front desk for a "no stairs 1st floor".
The Wi-fi connection wasn't working, so had to call Oceanic. Solved the problem right away.
Overall, we liked the property.
Given that, a few things I want to mention are...
1. The refrigerator: Inside the freezer was frost buildup. Needs to be checked.
2. Kitchen: No chopsticks!? C'mon, we're in Hawai'i ;-)
3. Pool: I enjoyed just a few minutes of my morning swim there. Maybe it's better to have the pool maintenance crew to pick up leaves and such with a skimmer net like once in two days..?
4. Noise-1: Footstep noise from the unit above. Wasn't that bad but sometimes noisy...
Noise-2: There were some people from Europe in the neighbor units staying in separate units and gals from another unit would come over to visit ones in our building and were chatting at the staircase which was right below our master bedroom for 1-1.5 hours in the middle of the night every night. Because of this, one of us were woken up at like 1 or 2 AM.
Noise-3: Saw a very obnoxiously loud Harley-type motorcycle coming into the property to pick up a lady from a building right in front of our bedroom at not even 8AM(7:40-ish), which of course woke us (and probably everyone else in the condo) up on a Sunday morning. I don't know if this was regular there, but if it is, the management should at least talk to the operator of the motorcycle to not drive into the complex before 8AM...
After all, the stay itself was not bad at all for the price.
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will look at your suggestions and see if we can implement some of them.