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Reviews (1,247)
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Reviewed 24 April 2010

We have been coming to the Whaler since the first tower opened in the 70's. The best thing is the beach. I love going out the door and walking to the sand and hitting the beautiful Ocean. Although we don't spend much time in the room as we golf, zip line, whale watch, and golf some more, it is always hit or miss. Sometimes you get a room that has been remodeled but often we hit one like this time that is old and beat up. For instance this one has no screens on the door. Not a good thing in Maui. So make sure your renter or Aston gives you pictures. Aston people seem to always have a bad attitude for a happy place. I always say the fish rots from the head. What's with Hawaii and all their taxes. Triple Taxes on car rental, Taxes on golf, Taxes on massage. And what's with the local rate. That's how they get around all the tourist rip off. No wonder no one wants to come here. The place is empty. No crowds.

  • Stayed: April 2010, travelled as a couple
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1  Thank GolfingYogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonGM, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded 15 May 2010

Aloha and thank you for speaking with me following your stay. Please accept our additional appologies for your inconveniences and are sorry that these became negative issues during your return trip to Maui. We have followed up with our team on service issues to avoid those in the future. We look forward to your return visit and personally welcoming you back in the future.

Douglas Rucker
General Manager, Aston Hotels & Resorts
808-661-6000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2010

We have stayed at The Whaler about a dozen times over the past 2 decades and always had wonderful experiences. The condo's we've been in have been clean and well-maintained and the staff have been good. The ocean-front corner Lanai's are second to none on Kaanapali. We won't be back though and it's because of the new pool fence.

Many will not be bothered by the fence and for them I'd highly recommend The Whaler. For us though the fence completely changed the atmosphere around the pool. We used to be able to lay by the pool and have wonderful views of the beach, Black Rock, nearby islands, people walking by, etc. Those views, where still available, now include a LOT of aluminum. The pool area always felt connected to the beach but is now separated.

The Whaler has always been kind of understated but nice in appearance. It now has a decided 'Motel 6' feel to it. It always fit in well with other properties along Kaanapali, but now sticks out like an ugly sore thumb.

Whaler mgmt states that they were required by law to install the fence, yet no other property along Kaanapali has such a fence. Even if it was installed just to reduce insurance costs and non-guests from using the pool, they could have chosen a fence with smaller spindles of a darker color that would be less obtrusive overall and that would impact views from the pool area less. They could have chosen to do something that would fit in better with the attractive quality of the other properties along Kaanapali. They did neither. It's too bad such a small thing has ruined such a wonderful property.

  • Stayed: April 2010, travelled as a couple
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3  Thank QuincyPup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2010

This is the best condo on Kaanapali. It is right on the beach front. The views are spectacular. We saw lots of whales right from the balcony. The furniture is nice, the appliances are high end, everything is included. It is like it is your own condo. Both bedrooms are terrific. The shower in the master bath is to die for. The price is high, but you definitely get what you pay for. I would not recommend it for little kids. This is an adult place. But, it is wonderful.

  • Stayed: February 2010, travelled with family
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Thank DizzyDeanCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2010

This was our first trip to Maui and we couldn't have been more pleased with the accomodations and the complex itself. Our children loved the quick access to the beach and pool facility. This complex is close to shopping, snorkling at Blackrock, is situated on the beach and is next to the lovely boardwalk which travels the entire length of Kaanapali beach. Unlike some other resort properties located in Kaanapali, the Whaler is located on a beautiful sandy beach with no rocks. Leave your beach towels at home, the Whaler provides beach towels for you.
The rooms were very spacious and more than met our family's needs. We were situated on the ground floor facing the inner courtyard and we found that this was ideal for the kids when going to/coming from the pool and/or beach. The property has 5 gas barbeques which are situated next to the boardwalk with a view of the ocean and the beach. Due to the time of year that we were here, we were treated to daily whale displays, which were visible from the beach.
I would not hesitate to recommend this resort to any of my friends or family.

  • Stayed: March 2010, travelled with family
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2  Thank Tooth69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2010

We spent 5 days in Maui starting March 1st. We went to the Big Island for 5 days after too.
Our last time to the island was 31 years ago. We were first off blown away with the wonderful roads from the airport to Kaanapali. It was clear sailing and took us about 45 minutes. It was such an experiece to drive along this scenic route. I don't think I could ever get tired of it. We saw so many whales along the shore, this time of the year I guess they are very plentiful.
We stayed at the Whaler with an ocean view on the 11th floor. It was so beautiful. This condo had just been refurbished. It was #1160, we loved this unit. They had a memory foam on the bed and it was heavenly. I don't know when I've slept so well.
I live in Florida so just laying on the beach does not do it for me but I have to say that the waves were quite big and a lot of people were body surfing and it was fun to watch. The beach in that area is very nice and quite large. I wanted to drive around and see some of the sights. We went to Makena beach to check this out and see how it had changed in 31 years.We did the scenic road trip on the west coast to Nakalele. We drove down to where the blow hole is.It's a winding road but not as bad as the road to Hana. We also went to Ioa Valley state park and enjoyed that too. It's something to see and it's free to walk all around. We fell in love with Maui all over again and are hoping once we retire that we will check into buying a place over there to escape the hot, humid summers of steamy Florida.
We loved dining at the Plantation restaurant in Napilii. we went there twice. I would suggest dining before sunset so you can really enjoy the view to the ocean. We went later and did not get to enjoy that. We went to Maui Brewing Co and enjoyed some of their home brewed beer. I loved the Blonde bikini beer, they also have a delicious BBQ chicken pizza. We went to Roy's restaurant, We were hoping to get their pre fixe menu but you have to get there early for that. They only offer that for the first hour they are open. We really enjoyed Mama's Fish House for lunch too. It's pricey but what an experience we had. We also ate at Cane and Taro for breakfast once. It was good and not too pricey. It was just the best trip I have ever been on!

Thank FloridaDonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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