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All reviews chinatown gate rooftop garden eco friendly hotel great location bush st sister hotel few blocks the financial district within walking distance comfortable beds turn down service business center would definitely stay here again close to union square junior suite mini bar front desk staff
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Reviewed 14 August 2018

Clean and very well located. Loved the front desk staff and the concierge.They seemed to know us even on our limited stay. The beds were very comfortable and the rooms were spacious. I really liked the choice of pillows.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank Heidi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmQ5646LU, General Manager at Orchard Garden Hotel, responded to this reviewResponded 15 August 2018

Dear Guest Heidi G,
We appreciate all the compliments you have for the hotel and staff, will certainly pass on your love to the front desk and concierge.

Hope to welcome you back soon, Pablo B. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

The Orchard Garden Hotel is fabulous! The staff is wonderful, the location is great, the rooms are beautifully designed and clean, and the hotel as a whole is environmentally conscious. I'd love to visit again!

  • Stayed: August 2018, travelled on business
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Thank squirrelsnacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmQ5646LU, General Manager at Orchard Garden Hotel, responded to this reviewResponded 15 August 2018

Dear Guest Squirrelsnacks,

We take great pride in being one of the greenest hotels in the USA so thank you very much for expressing your love for the Orchard Garden Hotel.
Hope to welcome you back soon, Pablo B. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

Very friendly staff. Room was ready at check in time. Good location close to everything but not buried in the nonsense of Union Square. Quick walk to Ferry Building, Chinatown, Union Square, etc. Room was spacious and comfortable.

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank lplunkett2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmQ5646LU, General Manager at Orchard Garden Hotel, responded to this reviewResponded 15 August 2018

Dear Guest Plunkett2018,

Yes indeed the location is unbeatable, thanks for sharing online your positive feedback and compliments to our friendly team.

Hope to welcome you back soon, Pablo B. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

Steps away from the Dragon Gate entrance into Chinatown, this modern, environmentally friendly hotel was a great place to stay. The staff at the front desk, the bellman, and the waitstaff were helpful, friendly, and courteous. The rooms were very quiet on the ninth floor. Bedding was comfortable and shower facilities acceptable. Requests were prompt. Breakfast downstairs seemed pricey until you realized it came with juice, fruit, and coffee. Not one complaint on the quality or service. The location is close to Union Square, Chinatown, and the Financial District. I would highly recommend this hotel.

Room Tip: Higher floors are quiet, but there is no view.
  • Stayed: August 2018, travelled with family
    • Value
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1  Thank Emmacakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmQ5646LU, General Manager at Orchard Garden Hotel, responded to this reviewResponded 15 August 2018

Dear guest Emmacakes,

Your comment is well appreciated and will be shared with all team members so they read the great feedback from our guests. Breakfast is an experience in itself and well worth the value considering all the extra additions we provide.

Looking forward to welcoming you back soon, Pablo B. General Manager

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Reviewed 12 August 2018

Excellent rooms, excellent service, nice people, great location, Parking is cheap for SF with in and out privileges. Beautiful public places, fine breakfast. 50 feet from China town, 5 blocks from the north end, three blocks from Union Square, not far from museums and Mosconi center. Powell Street cable car to Fisherman's Wharf is 3 blocks. It doesn't get any better than this.

Room Tip: Stay away from rooms in the front.
  • Stayed: July 2018, travelled as a couple
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2  Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmQ5646LU, General Manager at Orchard Garden Hotel, responded to this reviewResponded 15 August 2018

Thank you Bruce G for a fantastic review!

We truly appreciate your comment of being a "real gem" and that "it doesn't get any better than this" which is what we aim to be.

Looking forward to welcoming you back soon, Pablo B. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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