Made reservations for late October six weeks in advance using my credit card. The first night I found the carpet to be dirty. The cont. breakfast was skimpy, long lines for food and tables. Definately not adequate for no. of guests. Ended up eating in my room. Because of previous theft, I took my things with me for the day.
After sightseeing the area, I returned the second night around 10:30 PM to find my room rented to someone else!!! I never had checked out! I still had my room keys! My stay was guaranteed with my card!!
There were supposedly no other available rooms in Moab, and so the staff ended up sending me to a real dump of a motel 72 miles away in Green River. I ended up getting to bed there at 2:30 AM!
To add insult to injury, I found out that the staff had lied to me about availability of the manager for assistance. The story was different the second day upon my return.
In fairness, finally the motel reimbursed me for the dump motel cost that night, plus $50 for my 8 hours of wasted time and 144 miles of driving.
A good way to ruin a vacation!More
- Free Wifi
- Free Parking