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All reviews movie theater close to the airport great hotel within walking distance parking garage asheville biltmore convenient location minute drive indoor pool the blue ridge parkway roux barnes downtown noble bellman elevator mountains
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9 - 14 of 2,036 reviews
Reviewed 15 September 2021

We had a great experience at the Hilton. Everyone in the hotel wore masks. Our room was spotless and everything smelled and felt fresh and clean. We were asked if we wanted housekeeping services or not. Which was great to be asked if we wanted them to enter our room. We had a delicious breakfast in the hotel too.

Date of stay: September 2021
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Review collected in partnership with Hilton Hotels & Resorts
Thank Happiness34036314363
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Public Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 4 weeks ago

Good Morning Happiness34036314363,

Thank you for staying with us. We appreciate your positive feedback and are delighted to hear your stay was worry-free. We look forward to welcoming you back anytime you return to Asheville!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2021

This gem is tucked away in Biltmore Park, a mixed use, well-designed area with all the amenities. The dining choices are more than accommodating, including the restaurant inside the hotel. Be sure to check your bags with Jim. He will take care of you and give you information about the area.

Room tip: Be sure to find the veranda with a beautiful view of the sunrise.
Date of stay: September 2021
  • Trip type: Travelled on business
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    • Service
Thank raindrops28
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Public Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 15 September 2021

Dear raindrops28,

Thank you for staying with us! I am delighted to hear you enjoyed your stay, including the surrounding area. We love our neighborhood! Thank you for your kind compliments to Jim - he is truly a wonderful person. We hope to welcome you back soon on a return trip to the mountains!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2021

Beautiful hotel & great location. Clean and comfortable. I did not feel that the hotel clerk that checked me in was very welcoming and didn’t provide information regarding parking, how to find my room, amenities, etc. spontaneously. I had to ask about all of these things to gain the information necessary for the stay. It was exasperating after a long day to ask all of this information when I felt as though she should have automatically provided it. She was also not masked like the other clerks were during the stay. However, I arrived late and maybe she was tired. Overall, I would still recommend the hotel stay to a friend and will stay again if in the area!

Date of stay: September 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank 760camim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Public Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 13 September 2021

Dear 760camim,

Thank you for staying with us. I am glad that you enjoyed your stay and the surrounding area! I appreciate the feedback you've shared regarding check-in. I apologize for the discomfort you experienced as it is not reflective of our company standards for hospitality. Our management teams take these reviews seriously and can use them as training opportunities for all staff members. We look forward to welcoming you and any friends you send our way in the future!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2021

Nice hotel; further away from downtown than expected, however Biltmore Park is a nice location with restaurants and shops.Value for rate paid was average. Airport shuttle was not available for arrival and departure.

Date of stay: September 2021
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Wanda4d
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Public Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 9 September 2021

Hello Wanda4d,

Thank you for staying with us. We appreciate your feedback. I apologize that the shuttle was unavailable as our team continues to deal with pandemic restrictions and recovery.

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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Reviewed 7 September 2021 via mobile

My stay was amazing and Maggie in frond desk was amazing…if i come back to Asheville,i will stay in this hotel,no doubt…
Location was great too…
Room was really cleaned and i know how much is hard these days for housekeeping but they are doing great job.

Date of stay: September 2021
Trip type: Travelled solo
Thank Elsarano
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Public Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 7 September 2021

Dear Elsarono,

Thank you for staying with us. We appreciate your kind and positive feedback. We look forward to welcoming you back anytime!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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