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Traveller rating
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All reviews newly renovated hotel check in was quick and easy convenient location great place to stay front desk staff comfort property downtown towels elevator
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Reviewed 4 weeks ago via mobile

This is a wonderful hotel in a fantastic location with a very good staff. The hotel, looks brand new. It comes across as very modern and extremely well maintained hotel. Everything worked well in and outside the room. Breakfast is fantastic. Mabel had great recommendations for dinner and was always friendly and would answer all our questions. We will come back to this hotel on our next visit to Asheville.

Date of stay: September 2021
Trip type: Travelled with friends
Thank Erick Javier R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG hotel, responded to this reviewResponded 4 weeks ago

Thanks so much for the excellent feedback and your review. I'm so pleased we were able to take such good care of you. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2021 via mobile

Very good stay in a clean and safe place that makes you feel at home, excellent customer service from reception they support you in everything especially Miss Mabbel who gives support in everything you need, in general a very good hotel with everything necessary.

Date of stay: September 2021
Trip type: Travelled on business
Thank Hago1590
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG hotel, responded to this reviewResponded 9 September 2021

Thanks for the great review and all the compliments. We are always glad to help our guests explore Asheville! Come back to see us soon.

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Reviewed 3 September 2021

Stay here on businesses on a regular basis, the property is recently renovated mabel the desk clerk is very attentive and nice, we will always come back to a smiley face. Will rexomend this place. Outback is right nexr to them

Date of stay: August 2021
Trip type: Travelled on business
Thank jorgeeZ8195IF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG hotel, responded to this reviewResponded 8 September 2021

Thanks so much for taking time out of your day to share such great feedback. I will be sure to pass along your compliments to Mabel. See you the next time you are in town!

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Reviewed 2 September 2021 via mobile

Me and my coworkers stay here all the time, the breakfast has plenty items, pool and jacuzzi are good amenities. Mabel is really friendly and helpful. The lobby is always clean and smells fresh. They have a market that’s open 24 hours.

Date of stay: September 2021
Trip type: Travelled on business
Thank 746omeros
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG hotel, responded to this reviewResponded 8 September 2021

Thanks so much for the outstanding feedback and compliments. I appreciate your loyalty and look forward to seeing you next time.

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Reviewed 24 August 2021 via mobile

We stay here once a week for business, the staff is always amazing making us feel right at home. Hats off to Mabel, she always receives us with warm smile. The rooms are always clean and smell fresh. The hotel looks brand new.

Date of stay: August 2021
Trip type: Travelled on business
Thank federicosT9874UZ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG hotel, responded to this reviewResponded 24 August 2021

Thanks so much for the excellent review and your ongoing loyalty. Its so great to get to know people who stay with us week to week. I'll be sure to pass along your compliments to Mabel and look forward to seeing you next time!

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