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All reviews double tree cookies tgi fridays great location front desk asheville biltmore breakfast buffet short drive close to downtown tgifridays pet vanderbilt elevator refrigerator estate accommodations convenience
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Reviewed 20 April 2019

A terrific hotel property. Excellent room and location to the Biltmore Estate. Also, the pool is actually swimmable which tends to make the hotel stay even more enjoyable. The only downside was being connected to TGIF Fridays which was a very seedy restaurant.

Date of stay: April 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank thomasbW1392IX
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Marketing & Guest Relations at DoubleTree by Hilton Hotel Asheville - Biltmore, responded to this reviewResponded 23 April 2019

Thank you for the kind review! We are delighted that you chose to stay with us. I'm glad you were able to enjoy the property, including pool and close proximity to Biltmore Estate. I hope that you were able to experience some of the other amazing restaurants in Biltmore Village with nationally recognized chefs and local ingredients. If not, please come back soon!

Safe Travels,
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2019

We always stay at the Doubletree Biltmore when we travel to Asheville, NC because of the people. Everyone there is so friendly and helpful. Special room requests are no problem for them...for example, we have a child with allergies who can't have the cookies given at check in, and they offered her anything she wanted from their snack center. They made her feel special, not like a burden. Be sure to ask for Carla...she's amazing!

Date of stay: April 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Wanderer35067232423
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Guest Relations Manager at DoubleTree by Hilton Hotel Asheville - Biltmore, responded to this reviewResponded 20 April 2019

Wanderer35067232423,

Thank you for choosing to stay with us whenever you come to Asheville! It is our pleasure to make you and other guest feel special and cared for. We are proud of our wonderful staff that works to make that a reality. We will be sure to forward your comments on to Carla. We look forward to seeing you on your next trip to Asheville!

Safe travels,
Tyler Beggs
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2019

We visited this hotel as a group and we couldn't have possibly had better service. Everything was great. Hotel staff was friendly, clean rooms, great restaurant and banquets. Very nice conference room facilities and close to the Biltmore Estate.

Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Susan L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Guest Relations Manager at DoubleTree by Hilton Hotel Asheville - Biltmore, responded to this reviewResponded 20 April 2019

Susan L,

Thank you for your wonderful review! We always are delighted to have groups come through our property to take advantage of our meeting spaces. Thank you for visiting with us and we hope to see you again soon!

Safe travels,
Tyler Beggs
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2019

Great hotel for business or pleasure. Rooms are very nice and the staff provided exceptional service Right beside of the Biltmore entrance and they have a shuttle that can take you downtown to Asheville and then pick you up.

Date of stay: April 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Jane Ann M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Guest Relations Manager at DoubleTree by Hilton Hotel Asheville - Biltmore, responded to this reviewResponded 20 April 2019

JaneAnn311,

Thank you for taking the time to share about your stay with us. We take great pride in our staff and are thrilled to hear that you found our service to be exceptional. We are delighted that you took advantage of our shuttle service. We look forward to seeing you again on your next trip to Asheville, business or pleasure.

Safe travels,
Tyler Beggs
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2019

Very friendly staff and a very nice room. No complaints at all. Plus the cookies are amazing. The breakfast was great but it is a little pricey. The location is perfect for a visit to The Biltmore Estate.

Date of stay: April 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank FarAway50606724058
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Biltmore Farms H, Guest Relations Manager at DoubleTree by Hilton Hotel Asheville - Biltmore, responded to this reviewResponded 19 April 2019

FarAway50606724058,

Thank you for taking the time to share about your stay with us. We are delighted to hear that you enjoyed your stay with us and found our location to be perfect to visit Biltmore. We look forward to your next stay with us!

Safe travels,
Tyler Beggs
Marketing & Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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