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Reviewed 28 June 2018

From the friendly greeting at the front desk upon our arrival, to the gentleman who cleaned our room working around our erratic schedule and doing an excellent job with our room (Matthew Simpson), including the doormen who were always at our beck and call, and the wonderful and delicious room service (and restaurant), our 4 day, three night stay at the Fairmont Copley was well above expectations. Plus the hotel is beautiful.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Had a great stay in Boston at the beautiful Fairmont Copley. Our first night was suspect in that I had asked for two beds and we got a single King in a very small room. But the next morning, I talked with Meg who was extremely helpful in finding us the perfect room to fit our family. Totally changed the experience at the Fairmont and we enjoyed the hotel very much. Also, great location right in the center of Boston and perfect place to explore the City from.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank A_Chong_LAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

This is as lovely, old, historical hotel. Beautiful decor and stunning rooms. You can "feel" history when you walk in. It is certainly not a small hotel but it's not large either. Front desk was very helpful, bar was a great place to have a drink or two after a night out. Can't go wrong with a stay at Fairmont Copley Plaza for a Boston getaway.... business or pleasure.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank QuadrupleD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

I booked the Fairmont Copley, as I have stayed there previously. The location is perfect! The staff are very helpful and accommodating. The facilities are well-maintained. Would definitely stay here again!

Stayed: June 2018, travelled on business
Review collected in partnership with fairmont.com
Thank richac797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

This was an amazing location for the wedding. The hotel is stunning, the location is close to everything and the staff was excellent to work with through the entire process. Alice did a great job! All our guests had a wonderful time and loved the hotel.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa K, Manager at Fairmont Copley Plaza, Boston, responded to this reviewResponded 26 June 2018

Dear Susan,

Thank you so much for your rave review! We're thrilled we could host the wedding and are glad to hear everything exceeded your expectations. Your kind words to Alice and the rest of our Banquet staff are appreciated and we will be sure to share with them. Thank you again for taking the time to connect with us. We hope to see you again soon!

Best regards,
Vanessa Kuo
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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